Citizens

Earl Massey

I went there to cash a citizens check from the Narragansett Indian tribe and was told that they didn’t not recognize it as a real tribe and that just Bc google says “ it’s a federal Id and an official form of a government issued ID and the equivalent of a United States passport “ Does not mean it’s real. The manager was rude ignorant and disrespectful. She made me wait 20 minutes to speak with her just to send the new teller out to say she’s not gonna change her mind. Basically didn’t even listen to me the only person I got to speak with was a teller that just started working there. I normally cash my checks at a different branch and never have any issue occasionally I’m asked to show a second from of ID. The way the teller looked at my like I handed her a gym membership was embarrassing but expected I get it some people don’t know that Indian tribes are a real thing and federally recognized I don’t mind taking the time to explain but ignorance is no excuse to be disrespectful. The tribe is currently giveing all there members $2,000 stimulus checks and the bank that over a million in grant money is going through is citizens bank.

Jesika Ramirez

Worst customer service. I think her name was Jenna. Worst attitude. Never calling for any help from here again!

Rhonda Perreault

Bad experience deposited a citizen check someone gave me and they are holding it for 3 days even though it's one of their checks. So sick of this bank

James V

I withdrew $3,000 at the window. They shorted me $100.00. The woman at the window quickly give me the$ 100 and apologize for the mistake.