Bergen Imports Inc

Vince

Harry & Helen are so amazing, the experience here is what "shopping local" should be the model. He explains things in terms you understand and feel very comfortable with the service your import needs. My family has been getting our vehicles serviced here for 20 years and we wouldn't go anywhere else. Outstanding group of professionals across the board. Trust my family and take your import here! Vince

walter brzyski

Buying a used Porsche Panamera GTS from Palisades Park and needed a professional shop to do a Pre Purchase Inspection. Called Steven and he was the ultimate professional. Always picking up the phone(several times) and answering every question. Was trying to make the purchase quickly and he was kind enough to fit me and the seller in for a last minute PPI to facilitate a quick and easy sell(on a busy Friday with 1 hours notice) - that's service. Report was thorough, pictures to accommodate findings, and he even went over the various talking points on yet another call to him. His pricing was great, his communication was awesome. It's hard to find a shop with the level of professionalism, friendliness and care for both the vehicles and its clients. Would give 5+ stars if I could.

J

A careless shop with no attention to detail like others have mentioned. First time was when I made an APPOINTMENT and dropped off my Mercedes for an oil change and told Steven I would be waiting on it. Came back an hour later to the oil change not being done and him saying he didn't know. Wasted 2 hours for an oil change. Decided to give them another chance when I got into a fender bender and needed minor work done on front bumper and a new headlight. This took them TWO MONTHS. Finally got the car back to an Unaligned Headlight Beam on the one they replaced, Misaligned Hood, and to top it off a BOLT MISSING from the Left Front Rim and Right Front Rim. I found one under my driver seat and the other in the door pocket. Great job guys!

CarlOs Benoit

Good with strictly German vehicles, a bit pricey though in my opinion. The work that I've had done (radiator leak, oil change) was performed to my satisfaction.