Foothills Consulting Associates

Category: Mental health service

Address: 615 S Dekalb St, Shelby, NC 28150, USA

Phone: +17044801882

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Jennifer Petty

Sep 28, 2022

I say no stars but that was not an option. I had an appointment but needed to change it to a more suitable time for myself. I made the appointment and received an email confirming the date and time. When I arrived the very rude front desk person informed me I didn't have an appointment. I said yes I do. She then said I could wait until 9: 30, an hour and half, to see if that patient showed up. If they didn't they could then see me. I informed them I took the morning off for this appointment and I worked never come back there again. Mistakes happen but not 1 person said I'm sorry. They only said I was in the wrong. The worst part of the experience was when I left I shut the door hard. The office manager followed me to my car and told me to not slam their door and that the attitude was not necessary. The audacity is beyond me. I never even got to meet the rude doctors everyone keeps talking about. I had to deal with the unprofessional staff.

Cynthia Wilson

Aug 25, 2022

I personally have been seeing the people In this office for about 5 years since I was told I needed a liver transplant 5 years ago. They have helped me cope with the horrible fears I had and still deal with. I waited 5 long years on the waiting list and many of the staff treated me like family. I finally had my grueling transplant and the recovery was very bad. Dr. Andrea and her assistant Dr. Iris helped me tremendously get through it all. I'm so grateful for the entire staff at Foothills and the true care they give. Thank you Foothills!

Phillip Byars

Jul 27, 2022

I have never been helped in ANY medical setting as much as I have been helped here. If you have any mental health or addiction conditions I can not recommend this place enough. Get your referral to this place now. I am taken seriously. I feel compassion and empathy from these providers. From the receptionists to the Dr and counselor. Never felt any judgement. They're so understanding. My experience here is top tier. I look forward to every appointment it's not something I dread going to. I love this place. I have to specifically credit Taylor, she was the first person I seen and I couldn't be happier. I wish there was something I could do to help her as well because I'm blown away with her kind, empathetic spirit. Linda as well, I've seen her only a couple times and she just keeps it real. She's been very informative to me and again, takes me seriously. My anxiety and depression has taken a big turn around. I'm still on the journey but I've come a long way in a short amount of time with these people. Forget whoever you're seeing for your mental health needs and get referred here now. You won't regret it.

Lanna Voss

Jul 19, 2022

I see some bad reviews here and I'm sure some people have had bad experiences, but I've had nothing but good experiences so far. I was referred by my PCP for an ADHD diagnosis and my appointment was booked for the next month. I had no issues with the appointment, and Dr. Taylor Szucs has been incredibly helpful for me, she's a wonderful psychiatrist and is very thorough with everything I needed to know about starting Adderall XR. She scheduled my next appointment while I was still there,and when I needed to rescheduled it was for the week later with no issues, and she gave me a temporary refill for the time being. I even had a small issue with billing where it was showing that Foothills was out of network for my insurance, which was not the case. The administrator at the front desk called my insurance company personally and got it fixed pretty much immediately. My last appointment she even checked in with me about how my surgery went thyroidectomy) and made sure to inform me that my new thyroid medication and my Adderall need to be taken hours apart. Thank you Foothills Consulting!

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Questions & Answers

I've been calling for 2 days and can't get a answer. Is it always like this?

Jessica Beason | Oct 4, 2019
tasha thayer | Oct 4, 2019

Pretty much & Visit times are crazy long wait times,not sure why,who or Front desk issues,I waited & waited had be well over 1 hour prob closer to 2 hours & I got riot act about being Late & I was there sitting,waiting & signed in. & w other time said I missed apt NO I Didnt they changed my apt yet they got tad nasty,mean w me when I didn't do anything wrong. Drs are nice & some staff are nice but some are not so much,so if u don't mind waiting allot it's a place for you..

I hope she will help me my dr. Passed away an im all messed up i just need my meds its sad that we have to run around an red tape i just need a new dr. An i hope an pray it works out

Carla Burton | Oct 3, 2020
Josie Buttercup | Sep 3, 2022

Same problem here been without my medicine for two and a half years because my doctor passed away on the day I was supposed to see him hopefully they'll answer the phone when I call in the next 30 minutes before they close we're hopefully one day this week

Is anyone else getting the busy line sound when they call? I've been trying to call for two days and it's buzzing like the line is busy or like it's been disconnected.

kibanicosplay 99 | Oct 3, 2020
Foothills Consulting Associates | Jul 5, 2022

Sorry, if you experienced that. We had some issues with AT&T and the phones. But, please know that we are a very busy office providing the best possible services to our patients. Therefore, sometimes, it is not possible to have every line free. Hang in there and we will take good care of you like hundreds of other patients. Thanks for the understanding.

Read More

Does any one else have problems with them? Please write me.

David Otero | Jul 5, 2022
Foothills Consulting Associates | Jul 5, 2022

We are a very responsible, caring, and professional group of talented psychiatric/behavioral health providers who only prescribe the appropriately needed medications based on medical necessity. We do not prescribe highly controlled medications just because a patient may demand so. Our well-trained providers are here to really listen to the patient and diagnose the medical condition and treat it with the best possible medications available today. The review written by this person appear to be "consistent with the ease of getting controlled medications prescriptions".

This place is horrible and I am in the middle of suing them they will mess up your meds and the wait time is beyond a hour and a half they don't care and the man in charge will screw you over if he don't like you

David Otero | Jul 5, 2022
Haley Smith | Sep 26, 2022

The person I know goes here and he told me that he just tells them he hears and sees demons which helped him get his disability check so he don’t have to work a job. And calls everyone else lazy.

In 2013 - 2014. Foothills property. (J.B.Hunt Jr) owner Towery "Tyree" M Burris-Hunt began upgrading Foothills Assoc. Properties. Is he currently involved ?

Hunt Family | Oct 3, 2020
Foothills Consulting Associates | Oct 3, 2020

No. This is FALSE and perhaps "CNN Fake News and Information". You are talking about Foothills Associates Properties which has nothing to do with Foothills Consulting Associates! Please pass this on to CNN, MSNBC, NBC, CNBC, NY Times, Washington Post etc. Thank you.

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