MedExpress Urgent Care

Category: Urgent care center

Address: 5447 Maple Ln, Fayetteville, WV 25840, USA

Phone: +13046589397

Opening hours

Sunday: 8AM–8PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–8PM

Reviews

John E Wright

Sep 17, 2022

The office and the rooms were immaculate.. Staff was very friendly and and helpful. The check-in was very organized and easy.

vickie hitchcock

Sep 7, 2022

When I put in my child’s symptoms it said “ Because the symptoms you have entered may be life-threatening, please proceed immediately into the center so we can care for you. If you are unable to come into the center or are not currently in the MedExpress parking lot, please dial 911 for assistance.“ Upon entering staff at the desk was NOT concerned about my child.. she set there coughing and gasping for breath… however they called 3 other families back BEFORE my child, & NOT one time did a nurse come check my daughters Oxygen levels, until after my sister and I started asking why they was taking other people back when there app said what it said, they can plainly hear my child coughing and gasping for breath… then the LPN slung the door open, came VERY RUDE, and then when they called her into the triage room- she asked a question, my child answered her & she got really nasty, really rude and attitude- and the LPN told my child to shut up& she did NOT care. I tried calling the facility to speak to someone in charge and however the management has NOT returned my call. I WILL NOT TAKE MY CHILD BACK TO THIS PLACE & WE WAS NOT SEEN… THE DR HIMSELF IS VERY RUDE AS WELL. THEY NEED TO GET NEW STAFF!

Tammy Haney

Sep 3, 2022

I was seen pretty quickly and was in and out within an hour (Fayetteville, WV). PA Holland is very knowledgeable and was able to diagnose my problem and act aggressively to insure that it didn't get worse. I would wish that all experience with medical professionals would be this great.

Sarah Keller

Sep 2, 2022

Very nice staff. Saw Dr. Stanley. He was very nice and helpful.

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Questions & Answers

What types of COVID-19 testing does MedExpress offer?

MedExpress Urgent Care | Oct 3, 2021
MedExpress Urgent Care | Oct 3, 2021

MedExpress is offering COVID-19 evaluations and testing at designated centers to help support our local communities' health care needs amid the pandemic. In order to ensure individuals receive the highest-quality care and treatment, all individuals seeking care at MedExpress for known or suspected COVID-19 cases will receive an examination by a MedExpress health care professional who will determine if testing is needed and which testing method may be most appropriate, including rapid antigen and laboratory send-out PCR COVID-19 testing. Please note that for the most accurate COVID-19 test results, the CDC and the American Academy of Family Physicians (AAFP) recommend that individuals who are not showing symptoms, but who have had close contact with an individual who has tested positively for COVID-19, wait five to seven days after the known exposure to get a COVID-19 test. Additionally, the CDC and AAFP recommend self-quarantining for 14 days after a known exposure to COVID-19, even if no symptoms are present.

How do I pay my bill?

MedExpress Urgent Care | Oct 3, 2021
MedExpress Urgent Care | Oct 3, 2021

You can pay your bill online by visiting our Bill Pay Portal on our website. You’ll need to know your quick pay code, which is located on your patient statement at the top right of the page. For more details or to direct questions to our customer service department, please visit the Pay My Bill section on our website.

Does MedExpress offer a telehealth option?

MedExpress Urgent Care | Oct 3, 2020
MedExpress Urgent Care | Oct 3, 2021

Yes, MedExpress is proud to offer patients the option of a Virtual Visit. Speak with one of our providers from the comfort of your home with secure video conferencing. All appointments subject to availability. Patients must be physically located in states where service offering is available in order to utilize this service. Please be advised that some illnesses and injuries are more appropriately treated in-person, and you may be asked to visit a MedExpress center in-person or directed to another health care provider or facility, when appropriate. Please visit our website to learn more about this offering.

Can MedExpress write prescription refills?

MedExpress Urgent Care | Oct 3, 2020
MedExpress Urgent Care | Oct 3, 2020

Prescriptions require a visit with one of our providers, and we may potentially prescribe limited prescription refills. However, we cannot provide refill prescriptions for controlled substances or birth control.

Does MedExpress make referrals to other healthcare providers?

MedExpress Urgent Care | Oct 3, 2020
MedExpress Urgent Care | Oct 3, 2020

Yes. MedExpress can help with referrals to other healthcare providers, such as hospitals, specialists, and primary care physicians (PCPs), after treating you as a patient. We want to make sure our patients get the follow-up care they need. However, it’s important to know that we’re only able to provide referrals if our provider deems it appropriate for the patient’s condition.

Does MedExpress offer STD/STI testing?

MedExpress Urgent Care | Oct 3, 2020
MedExpress Urgent Care | Oct 3, 2020

MedExpress can provide initial STD testing at all of our locations.

Does MedExpress provide gynecology care?

MedExpress Urgent Care | Oct 3, 2020
MedExpress Urgent Care | Oct 3, 2020

MedExpress does not provide routine gynecological or OB care, which includes conducting ultrasounds and prescribing birth control. However, we can conduct pregnancy testing after a medical evaluation and provide medical treatment to pregnant women who are being seen for a minor illness or injury.

Does MedExpress provide mental health services?

MedExpress Urgent Care | Oct 3, 2020
MedExpress Urgent Care | Oct 3, 2020

If you’ve visited us as a patient, MedExpress can help make a mental health referral for new symptoms, but we also encourage you to reach out to community resources. If you have insurance, the 1-800 number on the back of your card will connect you with someone who can help with in-network referrals.

Does MedExpress offer physicals?

MedExpress Urgent Care | Oct 3, 2020
MedExpress Urgent Care | Oct 3, 2020

MedExpress provides convenient and affordable physicals for a variety of reasons, including school physicals, sports physicals, daycare physicals, DOT physicals and work-related physicals. Please visit our website for specific information related to your needs and availability in your area.

Does MedExpress treat chronic conditions, such as diabetes?

MedExpress Urgent Care | Oct 3, 2020
MedExpress Urgent Care | Oct 3, 2020

Our full medical team will gladly evaluate anyone in need of medical care and help decide the best plan of treatment. However, chronic medical conditions are best handled by a PCP, who can offer a long-term treatment plan. It’s always important to remember that if you think you are experiencing a medical emergency, call 911 immediately.

Does MedExpress conduct eye examinations?

MedExpress Urgent Care | Oct 3, 2020
MedExpress Urgent Care | Oct 3, 2020

Our providers do not prescribe glasses or contacts. However, our full medical team can help with eye-related illness or injuries, such as pink eye. If further specialized treatment is needed, we can refer you to an eye specialist.

Does MedExpress treat dental issues, such as tooth aches?

MedExpress Urgent Care | Oct 3, 2020
MedExpress Urgent Care | Oct 3, 2020

For dental pain and tooth aches, our providers can evaluate you and may prescribe antibiotics, if needed. From there, we can refer you to a dentist, as they are the best professionals to consult for any dental needs.

Does MedExpress offer vaccines and immunizations?

MedExpress Urgent Care | Oct 3, 2020
MedExpress Urgent Care | Oct 3, 2020

MedExpress offers many immunizations for adults, including the flu vaccine and Tdap (tetanus, diphtheria, whooping cough vaccine); however, there are some regional variances in vaccine availability. It’s always best to call your local center first to see if the immunization you’re looking for is in stock. As for children, MedExpress does not provide routine child immunizations with the exception of annual flu shots (for children ages 4 and older) and tetanus shots (if needed due to an injury).

What type of services and treatment options does MedExpress offer?

MedExpress Urgent Care | Oct 3, 2020
MedExpress Urgent Care | Oct 3, 2020

MedExpress treats a wide variety of injuries and illnesses, including sprains, flu, skin ailments – such as poison ivy and cellulitis – urinary tract infections, strep throat and more. Our centers have the necessary equipment onsite to provide top quality care. If deemed necessary, our medical professionals can complete X-rays, laboratory services (such as strep tests and urinalysis), EKGs, stitches and more. For a complete list of all our offerings, please visit our website.

Does MedExpress treat patients of all ages, including infants?

MedExpress Urgent Care | Oct 3, 2020
MedExpress Urgent Care | Oct 3, 2020

MedExpress’ providers will evaluate and treat patients of all ages, including infants. Depending on the presenting symptoms, infants need to be directed for further evaluation, but our team of clinicians can help to determine the best plan of treatment. While MedExpress will evaluate anyone – regardless of age – who visits one of our centers, our providers may decline to treat infants (6 months or younger) and refer them back to their pediatrician or ER, where they can receive the best possible care.

Does MedExpress accept VA benefits?

MedExpress Urgent Care | Oct 3, 2020
MedExpress Urgent Care | Oct 3, 2020

MedExpress is proud to be a VA authorized urgent care provider. If you opt for self-pay, you will be required to pay at the time of your visit either with cash, check, debit card or credit card. At this time, MedExpress does not accept CareCredit.

Can I still visit MedExpress if I don’t have insurance?

MedExpress Urgent Care | Oct 3, 2020
MedExpress Urgent Care | Oct 3, 2020

Yes. For those without insurance, self-pay services start at $119 - $139. The price of self-pay services will depend on where your center is located.

What insurance does MedExpress accept?

MedExpress Urgent Care | Oct 3, 2020
MedExpress Urgent Care | Oct 3, 2020

MedExpress accepts most major insurance plans to help patients avoid out-of-network costs, but in-network plans can vary by location. For additional information regarding your specific plan and coverage, such as co-pays, deductibles, or co-insurance, please contact your insurance provider directly.

How much does a typical visit to MedExpress cost?

MedExpress Urgent Care | Oct 3, 2020
MedExpress Urgent Care | Oct 3, 2020

The cost of a visit to MedExpress varies based on the services you receive and the specifics of your insurance plan. MedExpress accepts most major insurance plans to help patients avoid out-of-network costs and also offers affordable pricing for those without insurance.

When is MedExpress open?

MedExpress Urgent Care | Oct 3, 2020
MedExpress Urgent Care | Oct 3, 2021

Our centers are open from 8-8 every day, no appointment necessary, except for a few holidays to give our team members the opportunity to spend time with family and friends. We recommend that you visit our website to check your nearest center's listing for exact hours before visiting.

Do y'all give shots

Geneva Smith | Oct 3, 2020
MedExpress Urgent Care | Oct 3, 2020

Thanks for checking. We do not provide routine childhood immunizations with the exception of flu shots and tetanus shots (if needed due to an injury). We do offer immunizations for adults, although there are some regional variances in vaccine availability. It’s always best to call your local center first to see if the immunization you’re looking for is available at that center. For the full list of immunizations available, visit our website. http://bit.ly/397cA94

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