St. Luke's Care Now - Wind Gap (Walk-in care) and Occupational Medicine

Michaella Reilly

I didn’t even get a chance to walk in here before being disappointed. I called to ask a very simple question, to which the woman at the front desk replied with a snarky response, and attitude for no reason. She was quite literally the least empathetic, most impatient and arrogant person I have ever come across in healthcare. I’m giving two stars because I had visited this location before and the PA there was amazing.

Kathy Lee Futchko

Waiting for over three hours to never be seen because I had to leave to get my kids. For a full hour I was there they didn't call anyone up or back because of apparent computer issues and they didn't tell.us they were having issues another patient had to ask. And instead of registering us on a different computer to keep things moving we were made to wait. For urgent care they only called one person back at a time so this made the wait even longer. It also seemed like they prioritized physicals and drug screenings. After 3 1/2 hours I had had enough and asked the receptionist how long it would be till I was called back and she straight up told me no she could tell me how long it would be just that the nurse was working on a patient currently. The receptionist also did not seem to know what she was doing. It took her over 25 mins to check a lady in and had to call three different people before the lady was made to do self pay because she could figure out a issue with the woman's insurance. Mean while everyone had to sit and wait for her to figure everything out. For a place that offers urgent care so.people don't have to go to the emergency room or if they can't get in at their normal doctor's office this place was not very urgent.

Paddy “Willy” Burns

I wouldn't take my dog here

Alexis Steber

Very friendly staff from the receptionist to the nurse to the nurse practitioner. We were in and out in 30 minutes.