Splash Universe

Category: Hotel in Dundee, Michigan

Address: 100 Whitetail Dr, Dundee, MI 48131, USA

Phone: +17345295100

Reviews

Kalayla Seehafer

Aug 21, 2020

Pretty great!! Their water park is super fun, and everyone is nice! Food isn’t that great, but there are a lot of restaurants around. The water slide are great, and the lazy river is so fun!! I came here with some younger cousins (ages 1-4) and they had a blast! There’s something there for everyone!! Great place, and super fun for a get away weekend, or party with friends!

Noah Findley

Feb 17, 2020

The pool is the best in miles. Firendly staff, warm interior. The food was average at best. Pizza had dry crust and the kitchen was not swept. Overall an average water park visit with our time ending our visit being enjoyed by playing ski ball on the second floor with cards they lent us for some time.

Sanya Johnson

Jan 30, 2019

We had a good time overall as a family. I think its set up for kids under 12. Our little ones had a good time our older kids just got a little bored after a few hours. The arcade is nice but I think should be bigger and have more games that way you can cater to some of the older kids. Breakfast was free with our stay so that part was nice. Would like to see a little more variety with the breakfast. Also need to create a better set up for the buffet rather than in the hallway. The restaurant was ok but much of the staff was rude and I had to continue to ask for simple things like napkins, ketchup, straws things that would normally be available to customers on site. Once again I think its good for people with very small children and just looking for something on a smaller scale.

Jennifer Elias

Feb 26, 2018

Our daughters loved our bunk bed room! We got a nice deal that included a pizza/drink dinner and breakfast the next morning. Overall, we had a good time and would return. Some critiques: the arcade games are ridiculously priced. Also, they should consider a limit for how many people they admit to the water park. It was extremely crowded on Saturday.

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Questions & Answers

What would you recommend for two adults and 3 children?

Bryton Pace | Apr 5, 2019
Emily Elaine | Apr 6, 2019

I would recommend the family suite

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Was the service good

Michele Washington | Apr 5, 2019
Michael Stasik | Apr 6, 2019

Average, nothing negative - good communication, friendly

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Is there an adult only area?

Kimberly Burnett | Apr 5, 2019
Lanay Edney | Apr 6, 2019

You r at an indoor waterpark for children... Im sure u were extremly irritating to the kids.........

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Do infants need a wrist band?

Alexis Stoller | Apr 5, 2018
La Trice R Herring | Apr 6, 2018

Only three years and over

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Does a 1 year old need a ticket if we have 4 passes for the 2 older kids and mom and dad? Anyone know?

catherine Jett | Apr 5, 2018
La Trice R Herring | Apr 6, 2018

2 and under free

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What room would you recommend for two adults, something nice with a Jacuzzi like tub would be nice for a night one night only ..

Roland Regalado | Apr 5, 2018
Michael Miles | Apr 6, 2018

They do have only one jacuzzi room the rest are family suites and double beds.

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Should we bring g our own pool towels or are there towels there that we can use??

Debbie Smith | Apr 5, 2019
M Staton | Apr 6, 2019

They have towels you can use, but they are small so we always bring a couple just in case

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Washer /dryer for guests?

Greg Haladej | Apr 5, 2019
Greg Haladej | Apr 6, 2019

Weathet in Ida, parade this coming Saturday. RAIN???

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Hello, is easter break full? The hotel & waterpark?

Chrissy Williams | Apr 5, 2018
Andrea Harris | Apr 6, 2018

The best thing to do is call their phone number and ask the front desk

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Once a reservation is made, what are the rules about cancellation? I am not finding it now on the website.

Ashley H | Apr 5, 2019
SLUMONE | Apr 6, 2019

Ya I'm going through the same thing they dont give refunds passes are good for 30 days and then your out your money

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How much for a famuly of 12

Mirtis Hayes | Apr 5, 2018
Brandi Payne | Apr 6, 2018

How much for kids under 12, family of 4 for water park passes

What is the waterpark hours

Darlene Sieloff | Apr 5, 2018
Joseph Bell | Apr 6, 2018

9-9 I believe

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Is splash universe open today?

Donald Henry | Jul 8, 2021
Misti Alison | Jul 9, 2021

No. Pretty sure it's shut down. I think for good but I'm not 100%

Is this place still open

N&D Mieras | Jul 8, 2021
Gabrielle Kelly-Powell | Jul 9, 2021

Fb says they plan to reopen in July...

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Do they have a working phone number ?

Sonia Helaire | Jul 8, 2021
Gabrielle Kelly-Powell | Jul 9, 2021

That's their only listed number. After looking around, seems like the last post on their Facebook page was back in November 2020 stating that they were forced to close due to covid restrictions and that they hope to be back open by Summer 2021.

Is the water park open now.

banana monkey | Apr 4, 2021
Mike Bruce | Apr 5, 2021

No it's not open

Is the water park open

Michelle Swank | Apr 4, 2021
Tom Trajnowski | Apr 5, 2021

Who's asking

When will y’all open

Jonnetta Tucker | Apr 4, 2021
Judy Johnson | Apr 5, 2021

I would like to know as well

Is the hot tub open at this time?

Sandra Stubleski | Apr 4, 2020
will battle | Apr 5, 2020

It was closed all last weekend, I would call and ask.

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What does a birthday party pkgs cost?

Liss Loveland | Apr 4, 2020
Rachel Marie | Apr 5, 2020

Anywhere between $160-$300 depending on what package you get and what day you go on.

Can we take coolers and snacks for the kids at the pool area?

Christina P. | Apr 4, 2020
ravi daitota | Apr 5, 2020

No, you cant carry any outsidefood and beverages in to their premises as per county law. I would not carry any food and water after reading their terms irrespective of whether they check or not, I am educated and responsible who likes to respect regulations.

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Do you have to stay there to use the water park?

nico coronado | Apr 4, 2020
ravi daitota | Apr 5, 2020

No. If you are staying the waterpark entry is included. However; you just can visit waterpatk.

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I was trying to book a room for the end of February but the site is saying nothing is available for anything for the last couple of weeks. Is the hotel closing or closed during that time?

leavernia washington | Apr 4, 2020
colleen mandell | Apr 5, 2020

I believe they are only open weekend's in the winter.

How much is a room for a family of 4

Mary Myer | Apr 4, 2020
D M (Deej) | Apr 5, 2020

On the best western side yes about $80 maybe more, but at the resort it's closer to $120 per night (depending if you get a package)

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Is there a gym at the hotel?

Anthony Lang | Apr 4, 2020
ElectricSuit | Apr 5, 2020

Not a worthwhile one.

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Does the hotel have a gym or no?

Anthony Lang | Apr 4, 2020
Patty Checkle | Apr 5, 2020

I didn't stay the night but with all the swimming, sliding and jumping around with my grandkids it was like being at the gym! Lol

Can I get a a cheaper rate on a room since I already have day passes?

John Kuhn | Apr 5, 2019
Misty Sheely | Apr 6, 2019

Yes but if you only bought 1 day pass than you can't go back on check out day. Where as if you book the room with passes you get 2 days to go.

Does all your rooms have microwaves and refrigerators?

Keith Havens | Apr 5, 2019
Patrick Pagal | Apr 6, 2019

No. The Cabela's suite and family fun suite are the only rooms with fridges and microwaves. Hopefully this helps.

For the birthday party package i have 2 kids one and under are they free or they count for a guest in the package

Joshura Elizardo | Apr 5, 2019
Tammy Dee | Apr 6, 2019

I am not sure. I didn't do a party.

How much is it to stay overnight the site doesnt list prices

SharaJ Townsend | Apr 5, 2019
YeetYoink | Apr 6, 2019

160 dollars for 4 people

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1) Can you get a day pass and not take an overnight lodging? 2) What about birthday packages without room rental? Cost? included?

Terese Laskey | Apr 5, 2019
L B | Apr 6, 2019

The tickets are inclusive with lodging. I think that's where they make there money, not sure about bday packages without room rental

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What is the Jungle bell special. Would like to stay 12/29-12/30. Saw special but could find any more info on booking.

Melinda Walker | Apr 5, 2019
Cora Howe | Apr 6, 2019

Not sure. Call and ask.

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Is it a hotel as well?

Swixzy | Apr 5, 2019
Shymaine | Apr 6, 2019

Yes.

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Where can u eat on all u can eat card

Lori Holt | Apr 5, 2019
Lisa Schell | Apr 6, 2019

The pizza/snack place by the pool... And the restaurant on the 2nd floor, Treehousr pub ad grub...we also received free breakfast at the hotel ..

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Do the rooms have kitchens and balconies

Tonia Shepherd | Apr 5, 2019
Marlene Baker | Apr 6, 2019

No balconies and the room we had had a mini fridge, coffee pot, and a sink

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How much does it cost just for the pool

The Lewis family | Apr 5, 2019
john berger | Apr 6, 2019

It depends on the time. A day pass is around 30 dollars, a twillight pass is around 17. You can purchase discounted passes by using the Splash Universe website.

What are the hours of operation?

P Sterling | Apr 5, 2019
Byzantine Knight | Apr 6, 2019

Friday 4pm - 9 pm Saturday 9 am - 9 pm Sunday 9 am - 6 pm

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Is there a wave pool?

Stacy Saville | Apr 5, 2019
Michael Lester | Apr 6, 2019

Unfortunately there isnt but there is a regular pool in the Best Western hotel that is connected to the park. Nothing special but my kids spent a few hrs there

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Is there a kids only place

roblox Kidd | Apr 5, 2019
Angel Denton | Apr 6, 2019

There is a small slide n little pool for babies and small children. They also have some slides and a splash area for younger kids. They have a lazy river and an arcade too. The whole place is mainly designed for children and families

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If I bring two grandchildren for a day pass , does grandma need a wrist band to sit and watch.

Debra Stapleton-mathes | Apr 5, 2019
time laps15 | Apr 6, 2019

They have spectator bands for $6. You can buy one at the door, I personally buy my bands online because they are alot cheaper.

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Rates for daily pass

Darlene Gilbert | Apr 5, 2018
Ryan hendrix | Apr 6, 2018

$25 i believe

Are children 2 and under free

Moll | Apr 5, 2018
Matt Carney | Apr 6, 2018

Yes, I have

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Do you take the day pass for 4 people on President Day Monday

Dawn Lanier | Apr 5, 2018
John James | Apr 6, 2018

Yes

Do you need a waterpark pass to get into the arcade?

mariah lawson | Apr 5, 2018
S G | Apr 6, 2018

No it is seperate from waterpark, beware gamez r costly and the prizes r junk.. Ask what you can get for $5.00 because there are packages

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Room rates for weekend

angie Halyckyj | Apr 5, 2018
Nick | Apr 6, 2018

Boyne's Avalanche Bay is awesome also.

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Do we buy tickets of is there a family pack

Mirtis Hayes | Apr 5, 2018
Luke Sparkman | Apr 6, 2018

You also get at least 4 passes when you stay there.

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What's the admission price?

Patrice Britton | Apr 5, 2018
Kelly Spence | Apr 6, 2018

Does anyone know...can Groupon passes be used any day?

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How much are water park passes

Jaxton Mandracken | Apr 5, 2018
George Richardson | Apr 6, 2018

It varies. Check the website and groupon for discounts.

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Are yall still open

Jakayla Shadwick | Apr 5, 2018
Unicorn 10000 | Apr 6, 2018

they are open

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How long is the park open

Kevin Rogers | Apr 5, 2018
Alex Bogherie | Apr 6, 2018

It was open on a weekday from 11am to 4pm but as always. Check their website for current hours of operation.

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