Ford Service

Category: Auto repair shop

Address: 3230 Satellite Blvd, Duluth, GA 30096, USA

Phone: +14046895504

Opening hours

Sunday: Closed

Monday: 7AM–6:30PM

Tuesday: 7AM–6:30PM

Wednesday: 7AM–6:30PM

Thursday: 7AM–6:30PM

Friday: 7AM–6:30PM

Saturday: 7AM–6:30PM

Reviews

shawn z

Oct 2, 2022

as always, you give them a couple of items to fix but they fix one and gotta take the car back again. bought a new 2022 truck from this location, AC has been having issues since the first day, have taken the truck to fix the AC 4 times but no luck and the truck is still under warranty. i gave up.

Michael Corinthian

Oct 1, 2022

Oscar was highly accommodating in helping me with my vehicle and his humble customer Premier Service was Excellent!

Lena Williams

Sep 30, 2022

I have been a customer for years and the service is always impeccable. I am grateful to have a dealership that really cares about its customers. I can also tell they treat their employees great because everyone is always happy and ready to serve.

Dillon Mackel

Sep 24, 2022

Ricardo was wonderful to deal with and helped me find the vehicle for me! I would recommend him to anyone.

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Questions & Answers

Engine service light came on. How easy to get service?

Wallace O. Martin | Oct 3, 2018
Grant Marshall | Oct 3, 2018

Same day. Pull up to the service lanes and they will tell you what is wrong.

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Why does it take over 2 hours to get an oil change at Gwinnett Place Ford

Rob Whitehouse | Oct 3, 2019
Queen Rowland | Oct 3, 2019

Best time to go is when they first open and through the weekdays..weekends are the worst time to go

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How long will it take to get a written estimate?

Stephen Coffman | Oct 2, 2021
GundeeOSU | Oct 2, 2021

I have never used that service from them so I can't fully advise. Is this for a general service/repair or is this for collision/body damage repair? I was able to get a verbal estimate on my service for 10,000 mile scheduled service over the phone. I have never used their collision/body work services so can't comment.

Can you tell me how would it would cost to get a replacement car key for a 2006 fusion

Becky Rush | Oct 3, 2019
Jabari Dutton | Oct 3, 2019

Probably in the $150 ballpark. As mentioned, give your local dealership's service department a call and they can provide a quote.

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How much does a copy of a key cost??

Sergio Casas | Oct 3, 2019
Gregory C Underwood | Oct 3, 2019

Depends on the car and type of key you need copied must have documentation it's your car the key is being made or programmed for.

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My steering wheel locks randomly can you get it fixed in one day?

Sheila M | Oct 3, 2018
WildSanta Cates | Oct 3, 2018

First you will need to schedule an appointment and then hope and pray your automobile goes in earlier enough for the mechanics to diagnose the problem and then sesrch the inhouse parts to find everything they need..... if not by getting that early appointment they may have enough time to get the samr day delivery of the part they need..... but i would look at your automobile being in the shop at LEAST one day but arrange other means just in case it's more.

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What's the Business hours for Parts Department?

Aron Diaz | Oct 3, 2018
Stephen Dugas | Oct 3, 2018

Google Gwinnett Place Ford and you'll find that information.

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How can I get an email to the General Manager of this dealership?

Daniel Santos | Oct 3, 2018
Grant Marshall | Oct 3, 2018

Do you know the general manager's name? You could most likely guess his email address after that. jdoe/john.doe/john/ect.

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Do you have a 770 number?

Troy | Oct 3, 2018
Sherrie Cunningham | Oct 3, 2018

Yes Stephen Dugas and they r very helpful just ask for Vernon McDonald..great car salesman.

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My battery died and when they put the new one in my radio says put in radio code and I don't know what that means

Jo Ann Jennings | Oct 3, 2017
Andy Thompson | Oct 3, 2017

Call the dealership...they will ve able to help...

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