First Cash Pawn

windy kinlaw

Was here today. Planned to spend $1000 I was interested in a camera and a gold chain The lady searched all bags for accessories that were suppose to come with camera. She was unable to find charger and reduced price of camera by $30. The camera totaled $300. The chain was $479. We are at the registered and I'm getting ready to swipe my card for A $1000 I stopped asked young lady can I please have one of the camera bags to go along with my purchase. I'm spending $1000 and the camera is missing the things that you mentioned at the beginning of the transaction. She said hold on let me ask Mike. She returned Mike said you can't have a camera bag. I explained to Mike if I can't have a camera bag you can place your $479 chain back on the shelf. He said ok.i said sir you'd rather cost your company almost $500 than to to out camera in a bag. He said yes now there is something clearly wrong with this conversation. Lady behind me was yelling I'm never coming back here you all are rude, inconsiderate and no courtesy for your customers.. I purchased the camera told him the story about if he was working for my company and did that to one of my customers I would fire him. He explained that just because the computer says the camera comes with that we are not obligated to provide it. I'm olif you're not obligated to provide your customers with camera bags you should have a problem with giving one to a customer that is spending a $1000 dollars they are just sitting there collecting dust

Todd Youngblood Photography

Was there May 10th looking at a black and decker blower. It was battery operated. With several interchangeable black n decker batteries for it there however the little young lady said since I doesn't come with a battery she couldn't allow me to see if it worked properly. I guess they operate a bit different than the other shops that at least show you the product works before purchase. This was the 2nd but last time visiting. Customer service training is needed here

Kimbrely Wilson

I love this shop. I have pawned and brought items. Very people.

ryan miller

Good deals, great sale prices and pawns, and great hours this is my go to pawn shop. 👌