Shoe Dept. Encore

Category: Shoe store

Address: Blue Ridge Mall, 1800 4 Seasons Blvd Ste 44, Hendersonville, NC 28792, USA

Phone: +18286987470

Opening hours

Sunday: 1–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Erick Perez

Aug 16, 2022

Mid Merch 🥱

Niki Long

Jul 10, 2022

We’ve shopped here several times and have always been happy. Today, not so much!! The two girls that “helped” us were VERY rude and disrespectful. They talked about us right in front of us. And had the worst “teenage” attitudes EVER!! I love their selection but I don’t know that we will be back after such disrespect.

Vanessa Fuentes

Oct 14, 2021

I had a bad experience the “manager” was looking at me like if I was going to steal something and was following me around a lot and made me feel soo uncomfortable I ended up buying some sandals one girl asked if I needed help and she was the only person who greeted me and ask me if I needed help I thanked her because she was actually doing her work and she checked me out and then there was an old lady who I think was a manager too she came up to her and was telling her horrible stuff I didn’t like how she was treating her so I told that girl to not listen to her, just because she’s a manager it doesn’t mean she can treat there employees like that but that girl was doing her work and those 2 managers treat their workers soo bad DONT RECOMMEND!!!

Craig H.

Apr 2, 2021

Yep, a big shoe store. Exactly as expected.

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Questions & Answers

Where is my refund?

Shoe Dept. Encore | Sep 2, 2022
Shoe Dept. Encore | Sep 2, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Sep 2, 2022
Shoe Dept. Encore | Sep 2, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Sep 2, 2022
Shoe Dept. Encore | Sep 2, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

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