Shoe Dept. Encore

Category: Shoe store in Asheville, North Carolina

Address: 3 S Tunnel Rd #131, Asheville, NC 28805, USA

Phone: +18282998048

Opening hours

Sunday: 12–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

kyesha johnson

Sep 29, 2022

Only thing look good in the store is the young black dude who works there 😅

Creed Donald Burleson

Sep 20, 2022

Had some great sales the past 2 times I was there.

Nancy Kwasniewski

Oct 23, 2021

Like it but they don't always have my size and end up buy 2nd or 3rd choice!

Amanda

Sep 7, 2021

Found some JoJo Siwa shoes for $10 🥳 But everyone is right. They do make you feel very uncomfortable like your going to steal something...I don't steal...it's rude. They watch you down your neck...you can just feel it...I get u don't want anyone stealing from your store , but don't think everyone steals...that's ridiculous. Y'all should hire a security guard all the security y'all do. U don't see journeys across the street blowing down your neck when u need to just look. Geez. When you have so many bad reviews with a manager named Chris.....how could he still have his job?? Lol wow.

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Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Sep 2, 2022
Shoe Dept. Encore | Sep 2, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Sep 2, 2022
Shoe Dept. Encore | Sep 2, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Sep 2, 2022
Shoe Dept. Encore | Sep 2, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

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