Address: 2300 S Promenade Blvd, Rogers, AR 72758, USA
Phone: +14796161925
Sunday: 10AM–7PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–9PM
Doo Hickey
Bradford Marine - Bass Pro Shops service center This review is for the Bradford Marine service center on Ajax that is associated with Bass Pro Shops. For the record, Bradford Marine has a terrible reputation for customer service and for that reason I have avoided using them. I purchased a fish finder from Bass Pro Shops and it came with free installation. Unfortunately, for me, the service was performed by Bradford Marine. To begin with, they simply do not answer the phone. I had to leave multiple messages which were never returned. I called the Bass Pro Shop, spoke to a manager, and finally received a call several days later to schedule the service. Fast forward a month, I took the boat in for servicing, and they completed the service fairly quickly. The problem didn't surface until I was already home with the boat (I live approximately 30 minutes from the service center). I have absolutely no idea how they hooked up the fish finder. It is not run through the main power switch on the boat and I do not see a direct connection at the battery. It also appears they did not seal the transom plate for the transducer. Now, back to their policy of not answering the phone or returning calls. The service was completed almost 4 weeks ago. I have called and left no fewer than 10 messages, practically begging them to contact me. No dice. I have called Bass Pro and they told me they cannot help and to call the service center, the one that doesn't answer phone calls. I've been hung up on twice now from Bass Pro. This constitutes abysmal customer service. I highly encourage anyone considering purchasing a boat from Bass Pro or having any service done, to carefully reconsider. Service on a large purchase is extremely important and you will not be happy if you need any help at all, or, God forbid, need to call and have a simple question answered. UPDATE: After leaving this review and another message with the service center, I finally received a call-back, almost 1 month after my initial call. I was at work and could not take the call at the time. Bradford Marine left me a rather salty message. No apologies or any hint of basic courtesy. They pretty much called me a liar, saying they had no previous messages. I am dreading calling them back and dealing with this nonsense.
Rudy Chambon
Super nice outdoor store with everything you need for fishing, boating, camping, hunting and other outdoor activities. Not too expensive and of good quality. Looking forward to visiting their even larger store in the neighboring state
Allyson Reece
Greeted upon arrival. Store associates offered their assistance to help find anything if needed. They gave space when we declined. Not crowded during the day mid week. They do have curbside pick up available.Thanks for choosing Bass Pro Shops!
Matthew Storts
Clean, great time for the kids to look at the animal mounts, and the fish ! Had some good stuff on clearance also. We went at Christmas and it was great! My son had a blast !
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The only people who refill 16 oz propane bottles are consumers. The liability for a business is to much.
You have to check by the bobber section near the glow worms
it comes and goes, the best way to see what they have is look online at the store inventory
I've never had a problem with getting through on the phone
You can pay online over the phone or online. Their (BP Club) system is only set up for cash and checks!
Masks required and 6 foot distancing
Yes I believe that they do
Nope, sure dont... it's a guitar store🤦🏼♀️ unless this question is legit... then yes sir, they sell fishing gear, hence the name.
Yes, you can look on the back of the card and there will be either a phone number or website you can check. You could also go into a store and they should be able to scan the card and let you know the balance.
Yes they do.
Yes, they are located by the vacuum sealers across from shoes!
Yes
Yes there is it's in the back under the taxidermy animals
I think they do they have a large selection of used gons
Yes they do
Jane woods yes they do they have many types at really good prices
No. 😔 unless you're looking for something like Ducks Unlimited or pheasants forever. There two clubs that I've been members of.
Monday - Saturday 9 am-9pm Sunday 9 am-7pm
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