Primary Care & Hope Clinic Smyrna

Tricia Reign

One of the ladies up front is the most rude lady I have ever met in my whole adult life. She’s always short and snappy with no want to to help. And you’ll wait forever for any kind of test results. Angela is sweet and cool. Everyone else sucks. Avoid this place. - I’d give 0 stars if I could. Oh. And to add - the lady in the front is also completely useless. She literally can’t do anything but ask if you have covid symptoms. So. Don’t ask her anything either.

Audrey D

I hate this place. They always say they will call you with results but never do! It’s a waste of time.

Laureen Donaldson

My adult son had an appointment near the beginning of his going to this clinic called "Case Management". He met with a counselor at their Murfreesboro office. A year or so later, he was told he had a 2nd "Case Management" appointment, but at the Smyrna clinic. He normally goes to the Smyrna clinic. I went with him due to his loss of short term memory due to brain damage. When we got there, we covered a couple of paperwork needs. We were told to have a seat. We did, then waited an hour with no service. I asked when he was going to get seen because we've been waiting an hour. The receptionist said your appointment is over, all we needed was those two paperwork items taken care of. I said, but he saw a person the last time it was called a "Case Management" appointment. And, I asked, you mean we sat here for an hour for no reason!? Why call it a "Case Management" appointment? Why not say, we only need these two papers signed, that's it? It is difficult for me to get out due to being wheelchair bound. The receptionist said she didn't know why we were staying. She said she thought maybe we were waiting for a ride. Lack of professionalism and communication!

Samantha Davenport

Do not go here unless you have no other options.