Nouvelle Atl LLC

Chris Cullen

Fantastic service at this local spot in West Midtown. Lena and Thuy are terrific, thanks ladies! Hannah will set you up, but book in advance!

Lau Thomas

my favorite salon in ATL. the customer service is top notch. they have a really diverse staff which i love and everyone is great at what they do. they only take appointments and the salon is spacious and still used covid 19 precautions. they are the only salon that i’ve been to still enforcing covid 19 protocol. pricing is reasonable! it’s not cheap but they do not break the bank either. they require a deposit when you book your appointment. i book my appointment two weeks in advance to make sure they can see me. i’m so glad i found them. no one beats their prices / quality / customer service / beautiful salon.

Adriannea Smith

This nail salon has very poor customer service. Everytime I come they seem to care only about the money and not the quality of service. I have gone regularly to this salon for a few months by choice since I live in the neighborhood and because I like the nail technician. The past 3 times I’ve gone my nails have chipped literally the next day. I have asked to not have the same person repair the chip as I knew it would chip again and that’s exactly what happened. I had to go back to this salon twice within a span of 3 days because my nail chipped. The owner tried to blame me which I do not appreciate it when I clearly stated when this person does my nails they always chip. But they forced me to see the same technician anyhow. When I’m spending $150+ on my nails I expect them to last and not chip literally the next day. There are several reviews about nail chips as well as their quality of products which I am now starting to think are old. They refunded me $5 (which is a joke)after I went to their salon twice within 3 days for the same nail chip. The second time I got it repaired the technician painted my nail the wrong color and tried to assure me it was the lighting (which was not true)! I had to go to another salon (wasting my time and gas) to get it fixed properly and it’s been over a week and not a single chip! That’s how I know it’s their products and techniques that are improper. Their pedicures are also lacking. The water is often luke warm and they barely scrub your feet. I’ve even been charged incorrectly for my pedicure and almost paid more. I had to ask everytime for a written receipt because they never would print me a receipt. So I know they are incorrectly charging customers more money! I’ve never gotten a thanks for using our services or a how are you from the owners in the salon. The only way to get an appointment is also via text even though the owner sits behind the desk all day they will never call you. I would’ve given an higher review because I liked the nail artist Thuy and how my nails always lasted when she did my finger nails but due to the poor customer service of the owners I cannot do so. Especially after spending $100s of dollars every month for them just to treat me poorly as a customer. I had to stop recommending them to family and friends although I really wanted to support this neighborhood business I cannot.

Brittany Drew

Amazing! Great atmosphere! So accommodating! They go above and beyond! Pricing is amazing for the quality you get. Yes it is a little more expensive than nearby places but the quality is so much better than any place I have ever gotten my nails done at!