Optimum

Category: Internet service provider

Address: 3710 Main St, Bridgeport, CT 06606, USA

Phone: +18669503278

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Dwayne M

Sep 21, 2022

Terrible Service. I paid my bill in full on Monday. I'm always on time with this bill. It was accidentally disconnected on Tuesday. The representative said I would get my service in 48 hours which is Friday. Very low quality service. I have one of the highest packages, unbelievable waste of money. Very disappointing. I would not recommend this to anyone. I will consider my options.

Konstantinos Karipidis

Sep 15, 2022

Worst ISP on the market.

JOSEPH HONEK

Aug 9, 2022

I was returning my cable box. There was NO LINE walked right up to an available agent. She greeted me as I walked up and took good care of me. Overall, a very good experience.

jack ross

Aug 9, 2022

Everybody knows how bad they are

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Questions & Answers

can i just come in and get a new remote control i broke mine

Leo DiNicola | Mar 6, 2022
MERP MEEP | Mar 6, 2022

I believe you can, but they close early on Saturday.

when do you open the store in the morning?

Mike Zabinski | Oct 2, 2021
Denise Myers | Oct 2, 2021

It shows it open at nine but I went there April 12 , 2021 at 9:05. Other people were outside waiting. A guy came and put close until further notice. Then two minutes after he came back with another note saying temporarily close.

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Why cant we connect to optimum internet or are computer or phone are they haveing problems with optimum in lordship ct

Eileen Clark | Oct 2, 2021
Eileen Clark | Oct 2, 2021

Please let me know

Am I able to return my box and remote to get another one because my pictures are acting up along with my DVD programing.will cablevision be open on saturday,and what are the hours.

Pamela Vielot | Oct 2, 2020
Mary Fichtner | Oct 2, 2020

They are closed tomorrow but yeah you can return your equipment for replacement s

Is the store open on Main street Bridgeport ct?

Peter O'Brien | Oct 2, 2020
Mike Tremaine | Oct 2, 2020

Yes they are. Only Monday-Friday till 6. Still closed on saturday

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Where do I return the Optimum router (the Cross St office in Norwalk is closed for renovations) ?

Bernie Weiss | Oct 2, 2020
Ani Gulbenk | Oct 2, 2020

Bridgeport office is easy to find

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do u have the new Motorola razor

Roman F Flores | Oct 2, 2020
Ani Gulbenk | Oct 2, 2020

Optimum doesn't see these questions. You have to call then directly.

How can I get Miami Heat games

Bob Shea | Oct 2, 2020
Ani Gulbenk | Oct 2, 2020

You would have to contact optimum directly. Optimum doesn't read these questions, the general public does! Sorry!!

how can I replace a lost remote for the tv, NOT THE ALTICE remote this remote is for the SMC C5320 cable box.

alycia graham | Oct 2, 2020
Ani Gulbenk | Oct 2, 2020

This is something that the general public can't help with, you have to contact the company directly.

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is my area available for optimum

adeline solkoske | Oct 2, 2020
Lady D | Oct 2, 2020

You can go on line to optimum and input your zipcode and it'll tell you if your area is covered

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We have optimum for network experience that his computer working and mine not we both are hooked up to wifi so why is my computer not working let me know

Eileen Clark | Oct 3, 2019
Robert Chambers | Oct 3, 2019

First how do you know ypu are hooked up to WIFI? Does your laptop say you have a network connection? It sounds like you're not actually connected

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My optimum on my phone keeps going off and my computer isnt working nither my husband is not haveing a problem with his so why am i

Eileen Clark | Oct 3, 2019
Lisandrey DeJesus | Oct 3, 2019

Some type of block/blocking mau be turned on in your settings. Weird that it's effecting both devices though...

Anybody else without cable again? It's Sunday Sept 8, I'm in Stratford Ct.

karen phillips | Oct 3, 2019
Lisa Feld | Oct 3, 2019

Ok in Bpt but.terrible streaming ,Tennis match kept stopping

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Is there service interruption in CT tonight

Leon Hines | Oct 3, 2019
Chris Evans | Oct 3, 2019

The optimum website says everything is fine of course even though downdector is reporting 14000 people saying they're having issues. It's not working for me right now.

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are you open all day on Saturday?

Dotti Bateman | Oct 3, 2019
Lady D | Oct 3, 2019

Till about 5 p.m

Is game show network part of basic cable

Maria Winfree | Oct 3, 2019
Lisandrey DeJesus | Oct 3, 2019

It is not a part of the basic cable package.

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what are the hours on Good Friday

A Google User | Oct 3, 2019
Angela Serrano | Oct 3, 2019

Usually 6pm.

How do I rest box/remote?

Margaret Erickson | Oct 3, 2019
Melissa Almonte | Oct 3, 2019

Go inside the store and return it

buying a house in bethel ct the house is located at 20 longhill road. want to know if you service that area?

herm samsky | Oct 3, 2019
crazee one | Oct 3, 2019

You'll have to call Optimum and ask them.

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Who do I talk to to haves omeone come out and take the wire hanging down in front of my house that belong to optimum in which I don't want some kid try to pull it off

Eileen Clark | Oct 3, 2018
Frank Johnson | Oct 3, 2018

Call or go on the computer and log onto your account. Then contact customer service

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I have a wire hanging in front of my house that belongs to optimum in which it has pulled back up the fire department put a yellow tie on it and the address is 1155 stratford road stratford ct I appreciate it someone come out and fix it ple

Eileen Clark | Oct 3, 2018
Charlotte Weston | Oct 3, 2018

Sounds like (another?) call to optimum might be the way to go. Personally I feel they have declined since being bought by altice. And their costs for service (other than basic service) have skyrocketed.

I have an account and need to add on a box

Jeannette Leibrock | Oct 3, 2018
Maggie Salamon | Oct 3, 2018

OK No problem at all 98

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Can i return my new Altice boxes at this location and get my Samsung boxes back. If my husband name is on the account only

Janet B | Oct 3, 2018
Itsjustdee | Oct 3, 2018

Only if he put you down as an authorized user on his account.

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can I return a cable box to this location ?

Michael Meahan | Oct 3, 2018
Rich Enders | Oct 3, 2018

Yes you can, but remember to bring the remote

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Is there something wrong with the optimum. Net website? I've been trying to pay my bill for 2 days now and all I get is a blank screen.

Jewel T. Moore | Oct 3, 2018
Itsjustdee | Oct 3, 2018

I think there is. I just tried to pay on the site as well and it gave me an error

How to program tv its a sony

Esperanza Velez | Oct 3, 2018
Maria Toro | Oct 3, 2018

Call optimum

how much does the silver package cost in Bridgeport ct

Omar Vasquez | Oct 3, 2018
Fairfield County Marketing | Oct 3, 2018

It depends if your a new customer or existing one... Generally new customers can get silver level triple play for under $100. You have to call them for the price.

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Where do I return cable boxes?

Brinker Higgins | Oct 3, 2017
Joe Mandese | Oct 3, 2017

3710 Main St, Bridgeport, CT 06606 5.4 mi 

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WHY DOESNT THE TECHS SHOW UP ? THIS IS THE SECOND APPT I MADE TO HAVE PHONE AND INTERNET INSTALLED TODAY HE WAS SUPPOSE COME BETWEEN 8&11 ITS 11:20STILL NO ONE SHOWS WHATS WHATS?

Mary Fichtner | Oct 3, 2017
Mel B | Oct 3, 2019

I don't work there so im afraid I can't tell you why. I'm a customer. You might try going on to their website and chatting online with one of their representatives. I found that to be a good way to get questions answered without having to be on the phone on hold.

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