Microtel Inn and Suites by Wyndham Rawlins

Monica Foster

If I could put this property at a 0 I would! We had mechanical issues so called the property to give them an estimated time of arrival. The desk clerk said that is just fine. We arrived very close to the time we gave him. It is a 24 hour property but when we arrived there was no one around! We ran the bell, called nothing. Another family showed up after 45 minutes of my trying to call the company we booked through and they told us they to had called because they were going to be late as well and were told that wouldn't be a problem, ah ok. They were smarter than us I guess because they didn't wait as long as we did before finding another hotel. We finally went to another hotel that cost us more but we needed some sleep! Grrr! The next day I called back and spoke with a very unsympathetic front desk guy and he was aware of some issue with some check ins but wasn't willing to elaborate. He gave me the impression his manager was on the way and then I noticed he was no longer on the line, so I called back. He informed me his manager wasn't in yet and didn't know when she would be. I gave him my number and when I hadn't heard from anyone I called again. I told him who I was and all he said is you have been refund, we will see, like I trust them, ah no! I think is was very unprofessional for the manager not to directly reach out to us! Just a side note I had paid in full for this room, so it shouldn't have mattered when I checked in, I had until 11:00 am to check out.

Danielle Frazier

Not bad, but nothing great. We came into town late, and it was decently priced with mostly ok reviews. It's nice on the outside but the inside is definitely needing updated and some repairs. Rooms were clean enough, and beds were comfy. Breakfast was very basic, but we were happy with it. Easy check in and out.

Stephanie

Positive: The hotel is very clean, and it was quiet for the most part. It's right next to interstate so you can hear traffic. The young lady who checked us in was very friendly. Negative: We where told there would be breakfast in the morning. We wake up and there are multiple rooms out looking for breakfast. Am staff stated they couldn't serve breakfast because the water in town was bad.

Diana Marie OG

👍Clean cozy room, perfect for a short stay with room amenities (central air, magic chef mini fridge & microwave, easy to use coffee pot, WiFi and more). 🐾Pets are allowed for all the pet parents out there! 🐾 The staff is friendly & helpful! 🤗 If your looking for a place to stay for a night Microtel Inn is a great place to stop and rest! 😴