Broadway.com

Category: Performing arts theater in New York

Address: 729 7th Ave 6th Floor, New York, NY 10019, USA

Phone: +18002762392

Reviews

loic petit

Sep 16, 2022

Attention !! Scam!! We never received the tickets.

ISABELLA MARX COSTA

Jun 23, 2022

Do NOT buy from Broadway.com, we booked the tickets and had a death in the family so we couldn't attend on the date that we selected. We called the DAY AFTER we booked and they didn't allow us to change the date or get a refund. So badly managed, they had 4 empty seats in the theater and we lost $600 dollars. So disappointed, we love broadway and want to be able to attend on a regular basis, but cases like this make us extremely upset and not wanting to go so often because their policies are not reasonable.

Jared Diiorio

Mar 1, 2022

Absolutely terrible don’t waste your time. Can never get a human on the phone and constant website issues which made me loose tickets I thought I purchased for my anniversary and now they are gone, no help, no care, these people and this place is useless use any other site but this one…. Oh and now I just re purchased tickets through another company which was great but just paid the same price for seats further back in the orchestra. Broadway.com should be ashamed of how they conduct business especially for their customers. They could offer me free stuff and wouldn’t accept it from this place. It’s crazy how a “legit” site comes off as scammers…nuts so again so not use them go anywhere else

T*Bone

Feb 28, 2022

Buying tickets was easy. Getting them off the web was a little more challenging. But all worked out ok. Saw Hamilton which was good but not nearly as good as original cast.

Thanks! Your review is awaiting moderation.

Questions & Answers

where are my tickets to company supposed to be delivered to my email address but Didn't receive them. Have been on the phone for 15 minutes trying to get help

Linda Musilli | Jan 5, 2022
Eileen Kanefsky | Sep 2, 2022

Can I pick up my tickets to MJ at the box office for oct 14 show or can you e mail to me when will they be sent?

How can I receive a refund for the 3 Aladdin tickets I purchased for 10/9 and the fees. Now that the show is cancelled due to a covid concern.

Valerie Powe | Oct 2, 2021
Patrick Parks | Oct 2, 2021

Please contact customer service. Details are on their website.

Why do they charge a 42.5% fee on gift cards? That seems a little bit high for a service fee...

Derek p1l0t | Oct 2, 2020
Ilominda Felisco | Oct 2, 2020

Sorry,I don't know the answer.

Can I purchase a gift card to any Broadway show?

Cindy Lindemeyer | Oct 2, 2020
David | Oct 2, 2020

A gift card from Broadway.com can be redeemed for any show it is selling (all Broadway, most off-Broadway, some special engagements) through its website or service center. Since the individual shows do not sell gift cards themselves, it's a great gift idea for someone to see a show, but they don't know which show to see yet!

I bought 2 tickets today to Music Man for October 2020. I saw 2 tickets in a better location, that were significantly more expensive. Can I exchange the first tickets for the second choice, and pay the additional fee?

Andrea Kantor | Oct 3, 2019
Yolanda McGee | Oct 3, 2019

If you haven't printed them yet, you probably can cancel the tickets you purchased, then buy the ones you have the most preference.

how much is your service charge and I have been trying to get tickets for music man on your web sight can you tell me what dates to look for

Peggy moran brophy | Oct 3, 2019
Yolanda McGee | Oct 3, 2019

I paid $33.82 for service and handling, plus ,$20 insurance, per ticket for the 2:00 pm show

Read More

I have 2 tickets for Wednesday matinee. Can I print them at home?

Deanne Marein-Efron | Oct 3, 2019
Julio Delacroix | Oct 3, 2019

Only If you choose the option to print the tkts...

can a coupon be used with a gift certificate purchase

A Google User | Oct 3, 2019
Mat Woods | Oct 3, 2019

I doubt it

Do you still have gift certificates and do they expire?

Betty Sheehan | Oct 3, 2019
Mark Moreno | Oct 3, 2019

Don't know .I just visited. Don't own the place. SORRY

Do I need to print my ticket for broadway musical Phantom of the Opera?

Belle Bustamante | Oct 3, 2019
Mat Woods | Oct 3, 2019

Phones fail, hardcopy rules! Print your tickets

Read More

can I cancel a reservation for six tickets if something's come up>

Susan R Bradley | Oct 3, 2019
Kathleen Pitt | Oct 3, 2019

I got the cancellation Insurance when I ordered my tickets. I knew if I had to cancel, I'd be able to get a full refund with the insurance.

Who can deliver me the ticket

NYC CH | Oct 3, 2018
Lorraine Booth | Oct 3, 2018

Your ticket will come through as an attachment on your email and you can either print it off or show your ticket on your phone at the theatre. Also you can opt to pick them up from the theatre box office you just take id with you.

Read More

How many dollars does it cost to go in

NYC CH | Oct 3, 2018
Mat Woods | Oct 3, 2018

Lots

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places