Smart Energy Solutions

Joel Cosby

I've had limited interactions with them as I just purchased a stove from them. They were able to squeeze my install in almost a week later and were professional during install. Stove had a slight malfunction from the factory the first hour …

Daric F

Came to repair my pellet stove twice. Kept telling me it was the ignitor I bought and repair myself so I got there's. It's still doing the same thing. He gave me a list of things to try and basically said good luck. Will never buy a stove from here again.Hi Daric, on behalf of the owners we would like to get this issue resolved. If you would please give us a call (231) 834-5900.

Rick Degreen

Over the top customer service! My wife and I had been shopping for a pellet stove and and after doing some research decided to get a high quality stove instead of a box store "bargain" Attempted to install myself and wasn't comfortable with …Thank you for your kind review!! We're so happy we were able to install the stove for you, and we hope it brings you much comfort this heating season and many more.

Mr. Just Ryan

I was saving my review until all aspects of our business was completed. From start to finish these folks were professional. From the very beginning, when speaking to Scott, I was impressed how up front he was about what I could expect for cost and that if it was outside my range, there was no sense in wasting his or my time going further. Some might have been offended at this upfront-ness, but I found it refreshing to have someone be up front and to the point in that regard. And he said it respectfully, not condescendingly, btw. They were about a month behind on installations, but you can take this as an indication of how sought-after they, their products and their work are! The month passed (after we got a great deal on a floor model pellet stove) and they were right there. It was a fast, smooth installation, complete with one of the guys staying behind to explain how it operated, how to perform maintenance on it and to really just answer any questions we had, without appearing as if we were holding him up. The building inspector came by today - the last part of the process. It took almost no time for the work to get his official approval, and he remarked that "these guys are professionals" and that he has never really had any issues with their work - they know what they are doing. So, to wrap it up, I would highly recommend this business and will be giving them my business in the future, gladly, should I be in need of their services again.