Xfinity Store by Comcast

Category: Internet service provider

Address: 814 Washington St, Middletown, CT 06457, USA

Phone: +18002662278

Opening hours

Sunday: 11AM–5PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Bakerbikes

Sep 25, 2022

Jasmine/Jazmin is amazing. I literally went in knowing what I wanted and what plan, but was having issues with the web store. I have never owned a TV or had my own WiFi... she was so fast. I was in and out under 15 minutes. She got me all the goodies I needed and walked me through the steps but in an efficient manner and got me sorted. 15 minutes! She is the only one who greeted me when I walked in and had a smile on her face and made eye contact. She waved me over and I was taken care of from beginning to end. I take customer service interactions very seriously because it doesn't cost anything to be kind to the customer and she was a Rockstar between that and her knowledge. Thanks so much. I went home and setup the new devices in a 1870's house in less than 20 minutes. Can't believe how fast everything was. Thanks again!!

Matt Fote

Sep 24, 2022

Went there and was treated VERY POORLY. I am now a former Xfinity customer.

Dorotka Varela

Aug 22, 2022

Tried to explain my problem but apparently it was too complex to understand

Laurie Nunes

Aug 12, 2022

Great like usual

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Questions & Answers

i need a new Comcast AX014ANC 4K DVR but stores in my area don't have any. Can I have one mailed to me?

Ray Hodgson | Sep 25, 2022
Roger Tryon | Sep 25, 2022

Probably

Can I exchange faulty screen box for a new one

Robbin Nassif | Nov 6, 2021
Lynne Mica | Nov 6, 2021

Yes

Do you service MERIDEN

Stephen Smith | Oct 2, 2021
Sue Pike | Oct 2, 2021

Middletown service was unbelievably friendly

Can I change my services or cancel service here?

William Slattery | Oct 2, 2020
Kevin DiMinno | Oct 2, 2020

Yes

have a faulty remote do i need to bring receiver in with remote in order to get a newone?

Jeff Dunn | Oct 3, 2019
Code Array | Oct 3, 2019

That's a good question for the store. Find your local store and call.

i canceled my cable tv on tuesday, do i still have to pay my next bill?

felipe collazo | Oct 3, 2019
Matthew Hill | Oct 3, 2019

The charges should stop accruing on the day that you cancel, but you should confirm before you do so that you have no contractual obligations

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Hi. I am applying for internet essentials from comcast. Can I go to the Washington St., Middletown, CT. , xfinity store to show ID documentation for my application?

E Kopec | Oct 3, 2018
Kelly Derosier | Oct 3, 2019

Stay away from comcast..

can I return my old modem at your store?

Pamela Allegretto-Franz | Oct 3, 2018
Michael Whitcomb | Nov 6, 2021

Yes you can return to store.

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