Chick-fil-A

Caleb Atkins

Our one time going to this location, they were really struggling to get food out of the kitchen in a timely fashion. Not the military-grade logistics we are accustomed to from the franchise. Admittedly, the food was of the usual quality when we did eventually receive it. Save time by skipping the drive thru and going inside. You might want to park at a different business and walk over, because the backed-up drive thru made parking difficult.

Jalaenika Yarbrough

This is BYFAR the worst Chick-Fil-A ever. I literally stay five minutes from this store and I drive over 15 minutes to go to a more brand friendly store. Mark Treadwell should be absolutely ashamed of this business as a whole. This store’s employees are the rudest, the nastiest and most unprofessional individuals I’ve ever experienced. Since when does CHICK-FIL-A not greet you with a smile, even if they are unable to accommodate your request empathize and sympathize with you, make you feel welcome, are delighted that you chose them over their competitors. Well welcome to 680 Duluth Hwy Chick-Fil-A where they get paid to be as unbrand friendly as possible. I literally stopped here after working a 12 hour shift wanting a chicken sandwich that’s all that’s it. It was 1004am and usually they will pull me to the side to prepare the sandwich EVEN if it’s morning. I go to several locations that do this with a smile and a total pleasant disposition. Not 680 Duluth Hwy no they are just nasty to customers like we are a nuisance. The young lady Alexis was extremely rude first there was no Hi welcome back or Hi how are you NOTHING just can I get a name for your order. WOOOOW! I instantly gave her my app to scan because her behavior was immediately stand offish. Upon her scanning my app she look and said “We are on breakfast so we can’t make this” I said “They usually pull me over and prepare the sandwich” She says “ No we don’t do that at this location” I stated “ I stay 5 minutes from here and have done this several times” She says “ We don’t do it but I’ll ask my manager” She goes in and asks her manager Brooke and comes back out but before she approaches my vehicle her and another young lady are standing to the said talking and rolling their eyes. Then when she approaches she says “ My manager said we WONT do that.” The entire experience was disgusting and very disappointing. We as customers who work extremely hard for our money should not ever have to tolerate this behavior. It’s called UNDERSTANDING THE VALUE OF YOUR CUSTOMERS. That entire store needs a make-over and needs extensive training on CORE VALUES WHEN DEALING WITH CUSTOMERS. We all sit in Chick-Fil-A lines not because the food is just that amazing yes it’s great but we pay for the experience that you receive with the Chick-Fil-A brand. I absolutely tell everyone DON’T go to that location, run, abort mission and for me to give you guys another chance and you once again fail miserably, something needs to be done about this location and the management team. Because obviously they are not interviewing and hiring Chick-Fil-A branded people. NO I DON’ T WANT ANYTHING FREE! NO I WON’T GIVE YOU GUYS ANOTHER CHANCE! You’re right by the hospital where by all means this should be the friendliest location possible because you never know what a person is gonging through, or whom they may have lost. I wish I could give you guys a -20 a negative five stars because that’s exactly what you guys deserve.

Rosalind Chatman

Placed order for delivery and when arrival time (12:38) had passed and status still showing that order is being prepared I went to the location to inquire. They had their usual over crowded lunch crowd and several people inside waiting on pickup orders. Took about 10 minutes to finally talk to someone and as he was telling me that my order was on the way because the driver was late (12:55 - 1p) and I could go back to pickup place and get my order. I kindly explained to him that I am here now and had been here for the past 10 minutes because food had not arrived within window time and I would like to cancel delivery and pickup my food now. After another 10 minutes of waiting I finally received 2 salads and when we went to eat them.....ONE OF THE ORDERS WAS WRONG.......no more CFA for a long while for me

Gmail PostMaster

Most UNFRIENDLY Chick-fil-A that I have ever been to. Last night they refused an order saying it would take 90mins. Today they said they can't take an order for sandwiches since they were still …