Papa Johns Pizza

Cassandra King

Update: I just received a call from the Director of Operations over this store. Devin Ledford, he was extremely kind and attentive to my concerns. Immediately offered to send out a fresh order. Went above and beyond listening to my issues and promised to address them with the store tonight. I very much appreciate the level of customer service I received from Mr. Ledford and I trust that he will work with the stores employees to understand the importance of delivering within the designated delivery time and I will give this Papa Johns another try! Get it… staffing is hard. Finding drivers is hard. But quoting 25-35 minutes when ordered and now your Papa Tracker says it left the store over 33 minutes ago and we are now sitting at 1:02 since order was placed is unacceptable. Called and spoke to manager who could have cared less. Told him I wanted to cancel and didn’t even respond just kept saying it was enroute. Trying to explain how QSR pizza works. Well that may work on some but your speaking to someone who worked for corporate PJs for 13 years and man in the house owned the 4 locations surrounding Athens from 1999 until 2013 so we know Papa Johns. Don’t believe me look it up. Gave up and hung up. Pizza gets here and cold to the touch and garlic knots doughy and undercooked. Ended up throwing away.

sharon mccurry

Ordered New York pizza. It's suppose to be very thin crust . It wasn't like I had it before. The service was very unfriendly didn't ask if the order was good or if you needed anything. Frowns on everyone's face.

jonathan butler

Left my pizza at the wrong house, got it the next day. . ..Took three and a half hours to deliver a pizza once. We've paid for extra sauces and not received them on a few occasions. Missing extra toppings or just a General lack of toppings. Every single time I ask for a baked well pizza, it never is. Why give us the option?

Danielle Unique

DO NOT WASTE YOUR TIME! I ordered pizza at 6:39 pm and at 8:31 pm a young lady called me from the store stating she could not find my house. I told her to remake the food and then I decided to call back to speak to the manager and cancel the order. No one picked up! Worst papa johns experience ever! I had to run out and get something else.