uBreakiFix Kennesaw

Category: Mobile phone repair shop in Kennesaw, Georgia

Address: 1550 Crater Lake Dr NW #100, Kennesaw, GA 30152, USA

Phone: +16782143642

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Gina Crow

Jul 30, 2022

Excellent service and fast! Harrison was very knowledgeable and helpful when we had to replace the battery and screen for my son's iPhone. I would highly recommend bringing your device to this location.

natalie buckner

Jun 10, 2022

HORRIBLE!!!! NEGATIVE STARS IF I COULD! Take your technology elsewhere. I brought my sons phone to this shop to get fixed on Sunday. The screen on the phone was black I was told it probably needs a new screen and that it would be ready the next day which was Monday. After waiting all day I decided to call and they said they were busy and didn't even look at the phone. They would try again the next day. I didn't hear back from them until Wednesday at 6:45 pm. They emailed, texted, and called to confirm that I still wanted to phone fixed....which I did, they told me okay "IT WAS FIXED AND READY TO PICK UP." The only problem was they were about to close at 7pm. I said okay I can pick it up Thursday. I arrive Thursday to pick up the phone and I was told something else may be wrong with the phone. An hour later still waiting for the phone that is "fixed" I was told they fixed the screen but something may be wrong with the front camera. I said just give me the phone its for a child they will be okay without a front camera. They hand me the phone and I try to turn it on and it is still a black screen. I asked the technician why the screen was still black? I was told the screen was fixed and that the phone was working. His response was oh we put the old screen back on. So why would someone call and tell me that the phone is ready when it is clearly not? You have had the phone for 4 days put on a new screen only to take it off and put on the old screen? His response is yes that is exactly what they did. I don't know what type of scam operation they are running there but BEWARE!!!! DON'T WASTE YOUR TIME OR MONEY GOING HERE.

Alicia Thompson

Apr 26, 2022

Very helpful and knowledgeable company. I like that you're given information pertaining to initial cost upfront. I only gave the company 4 stars because things can be a little pricey. Something as quick as a software refresh for my phone was going to cost me $100+

Ric Ortega

Apr 4, 2022

I took my son’s Nintendo Switch here because his sd card wasn’t working. They did a diagnostic and determined it was the card and not the device. Since they didn’t do any repairs there was no charge for the diagnostic. The staff was polite and explained everything. When I do need repairs for devices. I will be back.

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Questions & Answers

This crew is awesome. Very polite, professional and prompt. Did what they said they'd do. I will always do business at this store. Loved the surrounding area as well. Very clean and convenient to shopping and eateries.

Mike Floyd | Mar 30, 2019
uBreakiFix Kennesaw (Owner) | Mar 31, 2019

Thanks Mike - We work hard to provide good service!

Can someone give me a ballpark price to replace the glass on a tablet

Gretchen Alexandee | Mar 29, 2021
Rya Holloway Phillips | Mar 30, 2021

It depends on a number of things, best option is to either call the store or go in. They're such a great group of employees and extremely knowledgeable, good luck getting it fixed

Do you guys clean bug infested consoles?

Mr. Ok | Mar 29, 2020
J. Sanchez | Mar 30, 2020

You need to call the location on a question like that, I just got my phone repaired there. IDK

Do you have free public WiFi?

uBreakiFix Kennesaw (Owner) | Mar 29, 2020
uBreakiFix Kennesaw (Owner) | Mar 30, 2020

uBreakiFix Kennesaw does have free public WiFi. Happy Surfing!!

Are you a Google Authorized Repair Shop?

uBreakiFix Kennesaw (Owner) | Mar 29, 2020
uBreakiFix Kennesaw (Owner) | Mar 30, 2020

uBreakiFix Kennesaw is indeed a Google Authorized repair store. We can fix any Google phone with OEM parts and better price than any competitor. Bring it in for a free diagnostic.

Are you a Samsung Authorized Repair Shop?

uBreakiFix Kennesaw (Owner) | Mar 29, 2020
uBreakiFix Kennesaw (Owner) | Mar 30, 2020

uBreakiFix Kennesaw is indeed a Samsung Authorized repair store. We can fix any Samsung phone with OEM parts and better price than any competitor. Bring it in for a free diagnostic.

Do you offer iPhone screen repair?

uBreakiFix Kennesaw (Owner) | Mar 29, 2020
uBreakiFix Kennesaw (Owner) | Mar 30, 2020

Yes, we do, Our oldest generation we repair is actually the 3gs. Our most common iPhone screen replacement is the iPhone 7 and iPhone 8 but we repair all current iPhone models as well.

How long does a repair typically take?

uBreakiFix Kennesaw (Owner) | Mar 29, 2020
uBreakiFix Kennesaw (Owner) | Mar 30, 2020

Our most common repairs are screen and battery replacements on iPhones, Samsung Galaxys and Google Pixels. iPhone and Pixel repairs can be completed in under an hour and Samsung repairs take about 2 hours. Repair times for other devices or repairs vary based on the part availability and on the severity of the issue. We’d rather take our time and make sure the repair is completed correctly and safely than rush to get it back to you too soon.

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