O'Reilly Auto Parts

Mary S

They helped me find a new battery fast, and put it in for me, which was very nice. They also had the type of phone holder for my car that I used to get at Best Buy, but BB in Blaine went out of business and it's been difficult to find the kind you attach to your vents anywhere else. Big plus was instead of being more expensive like everything else these days, it was actually a much better price then I used to get it for, about $20 cheaper. 😃

Jacob LeClair

Came to pick up tool ordered by the day I was told I needed to be there by before it was sent back the tool was at the store but I wasn't allowed to buy it because it was in the send back box and told there wasn't anything they could do about it. Sounds like a lazy manager to me

Jordan Flagstad

I visited this Isanti, MN store 10/26/21 between 6:30 and 7pm and it was probably my last visit. I was actually on my way to grab a set of brake pads up the road at Autozone and i figured I'd stop into O'Reilly's to give them a shot as they are closer to my shop and being that I buy a lot of parts it'd be nice to have a good "goto" parts source a little closer to the shop. I told them what I needed and discovered that they had the exact same part number brake pads I was enroute to buy at Autozone but they were $23 more expensive at O'Reilly. With that I asked if they'd price match and the nice parts attendant that was helping me said he'd have to defer to the "manager" to get that taken care of. As the manager walked by, he was indeed "busy" with something but surely made it clear to me that he wasn't real enthusiastic about doing this price match. I waited, and waited for the "manager" as he was still busy now probably 10-15 mins later and he was still fondling a wiper blade with another customer on what looked to be a very trivial issue...I just needed him to "ok" this price match and he couldn't take 30 seconds to do that? I finally walked out as I was tired of waiting for the ok, and I had a feeling that he was going to waffle around and I just didn't want to deal with it. Very unprofessional, and certainly not adequate management material. Don't avoid a situation because you don't want to deal with it, good managers don't do that...Autozone got my $$ and probably will from now on. Sorry for the negative review, but If I owned the store, I'd sure want to know. I sold parts for many years and have pulled wrenches for many more and I never operated like this...don't say you have a "Price match guarantee" if you really don't, or don't want to.

Casey Carlson

They have what I need on stock. Well, I've had to order a couple times and they got the part right to me. But the service! Knowledgeably staff. I'm not an inconvenience to them, no, they appear to love a challenge. Lots of services and benefits for free. Top quality parts and services.