Friends Family Dental & Orthodontics | Oral Surgery Brooklyn NY

Romary

Horrible experience. I made an initial appointment for cleaning about a year ago and I didn’t have not one cavity. Less than a month later, I come in with pain and supposedly I have 3. I asked how come they didn’t see it initially and three people told me three different answers. One of them said it was the hygienist fault and asked me for her name ( I didn’t know it), the next person said cavities form quickly, and the last one said that the cavities look like they have been there for a while so she doesn’t know what happened. Honestly, I wasn’t going to argue with these people, I just wanted my tooth to stop hurting. I had to pay for laughing gas 3 times and supposedly while they were doing the procedure they found more cavities which meant more visits and money spent. My 6 month check up was close so I called to inquire if they accept my new insurance and the lady at the front desk is very nasty and hung up the phone on me. If I could rate 0 stars I really would. The dentist himself, Dr. Kauffman, is very friendly and was gentle when he worked on my teeth. He just needs to find employees who are capable of giving good customer service and who know what they are talking about. Do not go to this dental office, waste of time and money.

We concepcion

Very little wait time, great staff and great service

Rosa Acosta

They r really good with kids I love it there and I would recommend every parent I know to bring their child there they won’t regret it!

Ebru Turk-Citiroglu

They scheduled my daughter’s appointment for Tuesday at 3pm. I got a confirmation phone call from the receptionist and I also got a confirmation message and when I get to the office they tell me we are closed right now. Unbelievable. Won’t be coming here again!! They wasted my time. Maybe the receptionists should get their schedule straight!!!