SouthState Bank

Benjamin Moody

Make sure you don't go to this bank they will lie to you flat out to your face make you sit away in a waiting room get a card put your money on the card and then they'll have their whole system go down to where nothing works I also have another debit card where someone stole $300 or $400 from me and they told me they would give it back and never did and then lied about it when I called a couple months later and said that I never got it this is the absolute worst bank I've ever been to please do not go to this bank if you are trying to get any money just spend the same exact amount of money on Suncoast or something like the PNC bank right around the corner don't waste your money here

Dwayne C. Perry

We had a closing in February at this particular location and the customer service was horrible. I had the VP from another location who was absolutely amazing come with us to close our loan. They did not even give him an office for privacy for the closing. Today, we had an appointment to sign some more paperwork sent by the same VP of another location. I understand the pandemic and security measures, however we were told we had an appointment at 2:30pm in the lobby to sign the paperwork. We arrive there is a sign on the door saying the lobby is open by appointment only. They motion us to come through the teller. I expected they would know we would be coming because of prior communication. No one came to the door so I decided to drive through to let them know. I get there and I told them we have an appointment at 2:30 they immediately find the paperwork and slip the paperwork through the drive through. I was silent due to the terrible customer service offered. The lady asked me was I ok. I decided to remain silent because what I was going to say was not very nice. i simply asked her to send over the paperwork. I give people the benefit of the doubt but this location's customer service is HORRIBLE!!! Needless to say we will be closing this account within the next 3 months!!!!!

kevin Carlson

Great place to do banking I have been doing business here for over 10years never had a single issue and the worker are extremely happy and helpful

RVL

Sat in the lobby for over 10 minutes. Multiple people walked by me and didn't even acknowledge I was there.