Bill Smith, Inc.

murymann

Absolutely without question or comparison, the worst experience I have ever had with a major purchase. The technicians try to fix problems but they are directed by leadership team that is aloof, dismissive and disingenuous. I have 8K worth of GE appliances in my home and over 35 work orders since 2020 purchase. The fridge, range, D/W and dryer still don't function correctly. Avoid ! Update ( 8/23/22) We got a call yesterday from Bill Smith management. They offered a resolution to our complaints. Time will tell if they follow through. I'll post another update then.

Ricardo Alvarez

The best

W. Stanford

Only buy from the best! In a world of big box and Amazon, it is always nice to see a locally owned family operated business. They don't make "Good Deals" they make Great Ones. Check them out!

Forest Auto

Was sold an $2800.00 appliance that did not work upon installation. Service Dept was less then helpful…..store “ Assistant Manager “ Steve in the Naples office was apologetic but unable to help. Corporate was unavailable to even take a call. Service Manager Cindy Cochran was going to call me back at “ Her Convenience “ , no VM available. Summation….do business with a less corporate, smaller business….that would need your business more and provide a real person that had some ability to be helpful.