Bassett Furniture

Sandra S

My couch was just delivered yesterday, The fabric is awful I was never shown different textures to choose from. I feel like I’m sitting in a $4000 burlap sack. Very disappointed in my purchase.

Karen Thorngren

I called and it keep taking be back to the main menu. It did it to me 3 times, I have no desire to even go look at their furniture. If you can’t even get to customer service, not a place I want to buy from!!!!

C

Ended up purchasing four dining chairs from this location. Right before I made my transaction, there was a power outage that caused the register to shut down. At that moment an employee walked up, stuck her arm out and pointed in my face and loudly exclaimed "NO CHAIRS FOR YOU!!!!" I was very taken aback at this gesture. Not only is pointing in someone's face very rude, but it was said very aggressively and in front of the rest of the people in the store which made me uncomfortable and came across as disrespectful. We are satisfied with our chairs, and the other employees and manager were professional. However, due to this experience we will not return to this location.

Betty G

We had a great experience ordering our new sofa and chair and a half through Bassett thanks to Sara Hassan. We are newlyweds with little experience furniture shopping. Sara was helpful, but not at all pushy like other furniture stores we have visited. I like that our Alexander set is made in the USA and nearby in North Carolina. My older brother has been purchasing from Bassett for his home and office for many years and the furniture is quality that lasts. We originally did not look at Bassett because of the known price associated with the store, but after furniture shopping at other stores the quality difference was obvious. Trust me when I say the cost is worth it. You can feel the difference after sitting down. I will update once we receive the set and post a photo. Thanks, Sara! We plan to continue to shop with Bassett in the future.