Kay Outlet

Category: Jewelry store

Address: 90 Premium Outlets Blvd, Ste. B090, Lee, MA 01238, USA

Phone: +14132430376

Opening hours

Sunday: 10AM–6PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–7PM

Reviews

Cheryl Mcclusky

Aug 9, 2022

Great selection and Great staff!! So helpful

Steve Callahan

May 1, 2022

Good prices good friendly service

Reina Hernandez

Apr 19, 2022

Nice place to shop very helpful people I recommended to every one!

Shelby Cole

Feb 22, 2022

I will never step foot in this Kay’s location again. My fiancé and myself went in looking for wedding bands and when asked our budget we were directed towards the “previously owned” section. I had 2 rings picked out to which the woman told me they were the same price when in fact one was 400$ cheaper than the other and within what I wanted to spend, she failed to mention this. When asking what I wanted in a wedding band I explained to her I didn’t want it to take away from my engagement ring, she asked to see my ring and referred to it as small rather than saying “for rings this size”. This was just an awful experience and terrible service, I understand your out for a sale but treat people with respect. I went to the Kay’s in Colonie Center Mall and the woman who helped me there was phenomenal, I found my ring she answered all my questions and made me feel awesome!

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Questions & Answers

Can Kay Jewelers Outlet appraise jewelry if it was purchased somewhere else?

Kay Outlet | Jul 3, 2022
Kay Outlet | Jul 3, 2022

Yes, Kay Jewelers Outlet can appraise jewelry regardless of where it was purchased. Kay Jewelers Outlet offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers Outlet’s website.

Can Kay Jewelers Outlet repair jewelry?

Kay Outlet | Jul 3, 2022
Kay Outlet | Jul 3, 2022

Yes, Kay Jewelers Outlet offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers Outlet also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers Outlet regardless of where it was purchased.

Does Kay Jewelers Outlet do jewelry consultations?

Kay Outlet | Jul 3, 2022
Kay Outlet | Jul 3, 2022

Yes, Kay Jewelers Outlet offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers Outlet inspect jewelry?

Kay Outlet | Jul 3, 2022
Kay Outlet | Jul 3, 2022

Yes, Kay Jewelers Outlet can inspect your jewelry and test your diamonds for free.

Does Kay Jewelers Outlet repair watches?

Kay Outlet | Jul 3, 2022
Kay Outlet | Jul 3, 2022

Yes, every Kay Jewelers Outlet can examine and repair most watches. Kay Jewelers Outlet’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers Outlet regardless of where they were purchased.

Does Kay Jewelers Outlet clean jewelry?

Kay Outlet | Jul 3, 2022
Kay Outlet | Jul 3, 2022

Yes, Kay Jewelers Outlet can professionally clean jewelry for free.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers Outlet?

Kay Outlet | Jul 3, 2022
Kay Outlet | Jul 3, 2022

Yes, diamond trade-ins purchased at Kay Jewelers Outlet are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay Jewelers Outlet personalize existing jewelry?

Kay Outlet | Jul 3, 2022
Kay Outlet | Jul 3, 2022

Yes, Kay Jewelers Outlet can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers Outlet also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Can Kay Jewelers Outlet repair a ring?

Kay Outlet | Jul 3, 2022
Kay Outlet | Jul 3, 2022

Yes, Kay Jewelers Outlet offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers Outlet regardless of where they were purchased.

Does Kay Jewelers Outlet engrave jewelry?

Kay Outlet | Jul 3, 2022
Kay Outlet | Jul 3, 2022

Yes, Kay Jewelers Outlet can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers Outlet regardless of where it was purchased.

How long does it take for Kay Jewelers Outlet to resize a ring?

Kay Outlet | Jul 3, 2022
Kay Outlet | Jul 3, 2022

Kay Jewelers Outlet can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay Jewelers Outlet resize a ring?

Kay Outlet | Jul 3, 2022
Kay Outlet | Jul 3, 2022

Yes, Kay Jewelers Outlet can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Do I need an appointment to repair jewelry at Kay Jewelers Outlet?

Kay Outlet | Jul 3, 2022
Kay Outlet | Jul 3, 2022

No, most Kay Jewelers Outlet locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Does Kay Jewelers Outlet replace watch batteries?

Kay Outlet | Jul 3, 2022
Kay Outlet | Jul 3, 2022

Yes, every Kay Jewelers Outlet can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers Outlet regardless of where they were purchased.

Can Kay Jewelers Outlet do custom jewelry design?

Kay Outlet | Jul 3, 2022
Kay Outlet | Jul 3, 2022

Yes, Kay Jewelers Outlet can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers Outlet can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can I bring jewelry to Kay Jewelers Outlet for restoration or repairs if it was purchased somewhere else?

Kay Outlet | Jul 3, 2022
Kay Outlet | Jul 3, 2022

Yes, Kay Jewelers Outlet will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

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