United States Postal Service

Category: Post office

Address: 7707 Merrill Rd, Jacksonville, FL 32277, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: 9AM–1PM

Reviews

Amber Hall

Sep 14, 2022

Also an update to this review, they lost my security deposit but I somehow got the receipt that was sent out at the same time. (???) I got my keys and I just found out to day my lock was changed again??? How is this even possible? To even get keys you have to show your lease to them?? Also this review was deleted so I will just add it again. I moved to the area recently and this is the worst post office. The employees do not seem to care at all. I have completed a hold all mail form and one would think that would mean that they would hold my mail and give it to me when I come and collect right? Instead I was told they lost the form, the carrier retired, we can fill out a new one, and my personal favorite they don’t have any keys to change the locks for my mail box so I could spend nearly 90 bucks to get a P.O. Box for 6 months. How about don’t lose the form I filled out for the very purpose of holding my mail. ZERO stars. Go to a different post office if you can.

Boom Wati

Aug 8, 2022

Poorest service ever in the U.S. They delivered my package in wrong box and sent me notification it has been delivered. I drove to my box and it was empty. They don't pay attention to details and made me lost a valuable item. They didn't help me to find it either and treated my case as if nothing happened. I wish I can give a zero star but unfortunately it is impossible. I will advise you to use FedEx if you don't want your valuable items to get mishandled.

Liz Y

Jul 19, 2022

Extremely rude

C- LO

Jul 5, 2022

Awesome staff and friendly even though they are overworked much respect to everyone who works at this location

Thanks! Your review is awaiting moderation.

Questions & Answers

Does any one work here in the mornings? The phone has rang for 5 minutes and no one picks up... maybe 6th time calling is charm?

Eliza Henline | Oct 2, 2019
Tommy Shumate | Oct 1, 2020

They do not answer the phone because they are stealing our packages!

Read More

IS THERE A NEW POSTAL DELIVERY PERSON FOR COLONY COVE OFF FT. CAROLINE RD? WE HAVE LIVED HERE FOF 35 YEARS WITHOUT ANY PROBLEM. HOWEVER, FOR THE LAST 3 MONTHS WE ARE EITHER RECEIVING NO MAIL FOR TWO TO THREE DAYS OR IT DOESN'T ARRIVE UTILL 6 PM. 7

Lily Weeks | Oct 2, 2019
Jeanette Marlier | Oct 2, 2019

Having the same problem in my area.

Are the post office boxes at this location 24 hour access?

Donald Retzer | Oct 2, 2018
Jeanette Marlier | Oct 2, 2018

Yes

Is there a public copy machine at this location?

Martin Weeks | Oct 2, 2019
Jeanette Marlier | Oct 2, 2019

No

Read More

Can i send fax there

Thais | Oct 2, 2018
Carla Matthew | Oct 2, 2018

No, but office max can

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places