Holiday Inn Express & Suites Chehalis-Centralia, an IHG Hotel

bonnie vanderstaay

We had a block of rooms for a weekend wedding. The hotel was in a perfect location… it was clean, comfortable, well appointed. The staff was AWESOME in every way. Special shout out to Jessica who helped coordinate everything, INCLUDING hotel shuttle for wedding guests to and from the wedding venue, AND letting us use a banquet room for breakfast the next morning for family and friends to be able to say their good-byes before everyone went back to their respective homes across the US. I couldn’t be happier with this hotel AND staff! Thank you! Bonnie

Family Reviews

Very easy check-in process and welcoming reception! Hotel bathroom is a bit noisy. Very good stop between Seattle and Portland, would absolutely stay again! Great for families.

J K

This was an awesome place to stay and a great choice to relax after Great Wolf Lodge. I recommend spending a night here after and the pool and got tub is perfect to wind down and relax a bit before going home and the kids don’t mind the relaxed environment after GWL it’s cheaper and includes breakfast and the pillows are so much better!!! The staff was also great and helped me out tremendously!!! Thanks staff

Chehalllis??

A person named Tivanna (sp) called and left a voicemail two days prior to my arrival inquiring as to the "need" of a reserved room with "roll-in" accessible shower? I was not able to get back to them and upon my arrival, I learned that someone had changed my reservation WITHOUT my knowledge or consent from the "roll-in shower" to am "accessible tub"!? I did not speak to anyone about this at the time because we were already settled into the room and it was only for two nights.....At some point during our first nights stay, a hotel employee knocked on our room door. I answered and the female employee was NOT wearing a face mask and stated she had our shampoo that we ordered!? We had not ordered anything at that time. The next day I did call the front desk and asked for a new roll of TP. Shortly thereafter, a female employee knocked in our room door, again, NOT wearing a face mask!? I accepted the item and thanked them. I did not participate in the breakfast, so I cannot comment on that. The hotel itself looked to be an old, remodeled Motel! I did NOT appreciate the room reservation change without any knowledge or consent or even an offer to compensate for the change? For this reason I DO NOT plan to EVER stay at this location AGAIN! I DO NOT RECOMMEND this location!