Theresa Heitter - State Farm Insurance Agent

Category: Insurance agency in Wilmington, Delaware

Address: 2048 Limestone Rd, Wilmington, DE 19808, USA

Phone: +13029980576

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–7PM

Thursday: 9AM–5:30PM

Friday: 9AM–5:30PM

Saturday: Closed

Reviews

Michelle Octavio

Sep 7, 2022

I can't not say enough how amazing this State Farm office is, Especially Melissa O. She has gone above and beyond for helping me with car coverage, life insurance and claims. She is very knowledgeable, and professional. Her kindness is exceptional. Although I live an hour and half from this office, I have chosen not to change agents, because of the great service this office is, again especially Melissa.

Frank Ingraham

Aug 18, 2022

Theresa Heitter exudes customer service, taking the necessary time to explain complex information and translating it into easy to understand details. We highly recommend her and the State Farm insurance organization (note too that her staff members are superb and always available to assist in every way possible!). Thank you.

Valerie Spencer

Aug 17, 2022

I had a very thorough and professional meeting with Mrs. Heitter. She spent an entire hour going over my policies and offering me discounts I didn't even know existed. She is personable and very knowledgeable. She didn't rush me and I felt like her only concern the entire hour. It is wonderful to get such personable service. I highly recommend Teresa Heitter!

Santiah Herman

Jun 14, 2022

I’ve been working with them for years Charles and Melissa are always super helpful and even make transaction for my parents easy even with the language barrier. They go above and beyond making sure we take advantage all the discount.

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Questions & Answers

When does my coverage start?

Theresa Heitter - State Farm Insurance Agent | Jan 4, 2022
Theresa Heitter - State Farm Insurance Agent | Jan 4, 2022

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Who do I contact if I have questions about billing or payments?

Theresa Heitter - State Farm Insurance Agent | Jan 4, 2022
Theresa Heitter - State Farm Insurance Agent | Jan 4, 2022

Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.

Where do I access my online billing and payment information?

Theresa Heitter - State Farm Insurance Agent | Jan 4, 2022
Theresa Heitter - State Farm Insurance Agent | Jan 4, 2022

Use the Digital Pay Payment Center link to access your account. Enter your statefarm.com user ID and password to login. You will be directed to your billing and payment information.

What payment methods can I use?

Theresa Heitter - State Farm Insurance Agent | Jan 4, 2022
Theresa Heitter - State Farm Insurance Agent | Jan 4, 2022

We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.

Do I have to pay for a quote online?

Theresa Heitter - State Farm Insurance Agent | Jan 4, 2022
Theresa Heitter - State Farm Insurance Agent | Jan 4, 2022

No, you do not have to pay for a quote online. We offer free quotes!

How can I pay for my insurance if I decide to purchase it online today?

Theresa Heitter - State Farm Insurance Agent | Oct 1, 2021
Theresa Heitter - State Farm Insurance Agent | Oct 1, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Theresa Heitter - State Farm Insurance Agent | Oct 1, 2021
Theresa Heitter - State Farm Insurance Agent | Oct 1, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

Is my account number the same as my policy number?

Theresa Heitter - State Farm Insurance Agent | Oct 1, 2021
Theresa Heitter - State Farm Insurance Agent | Oct 1, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Where do I find information about Drive Safe and Save?

Theresa Heitter - State Farm Insurance Agent | Oct 1, 2021
Theresa Heitter - State Farm Insurance Agent | Oct 1, 2021

You can access Drive Safe and Save from StateFarm.com.

Do I have to pay for an online quote?

Theresa Heitter - State Farm Insurance Agent | Oct 1, 2021
Theresa Heitter - State Farm Insurance Agent | Oct 1, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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