Durham Family Medicine

Zenobia Salahudin

Worst service ever. 1 they don't make appointments unless you have filed out new patient form. Why you can't fill out this form at your appointment who knows. After I filled out form via email I was told I still couldn't be seen because they don't schedule new patients the same day. End of story I had to go to urgent care. Won't be going to this doctor ever again just based off their policies and I'm definitely changing them from being my health care provider.

Stefanie Papke

Unfortunately I have to agree with many other bad reviews on here. I was a patient of Dr Swiner the majority of my life. She has retired and everything has gone down hill. For instance, I called the office today to leave a message for my new doctor. Their phone lines still mentioned old doctors names, so no way to leave direct message - had to call back and talk with front desk staff. Finally got a return call from the doctor at 430 (it's Friday and I needed the issue resolved before weekend) but the call accidentally got ignored, so I called back, of course had to call front desk. I called over 10 times, left a message. No one answered. They must have left early. Incredibly disappointed.

Tariq

Been with DFM for 6 years but always have to wait 40-55+ min to be seen by the doctor. If DFM knows appointments don;t work well, they must return to Walk-in system/process and thus save lot of patient time and headache.

Jasmine Reese

Booked an appointment a month out. Ordered follow up procedures and completed next day. Month goes by I hear nothing. Call to inquire and they book a telehealth appointment with a different provider who knows nothing about me a month out. It's now a 3 month process to my original concern.