Xfinity Store by Comcast

Category: Internet service provider

Address: 7400 W Alaska Dr, Lakewood, CO 80226, USA

Phone: +18009346489

Opening hours

Sunday: 12–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Evan Buske (Buskalunge)

Jun 2, 2022

Over a 45 minute wait to drop off a single tv accessory. Only reason I'm giving 2/5 is the staff was nice and apologized for the wait after seeing this was such a short interaction.

Brian Hidalgo

Apr 22, 2022

A girl named English tried to help me.. after about 30 minutes and entering my ssn multiple times she was unable to login to my account or at least she said. Therefore not helping at all and saying she didn’t know what was going on???

Jeffrey R

Mar 5, 2022

Xfinity company offers horrible high priced plans for something that should be fast and cheap or nothing at all. In order to have true unlimited plan you need to have a business account which costs way too much. The price options and limitations on the Internet Plans hinder, restrict, and limit humans and ai to learn and live their lives in comfort and freedom. Which overall creates a segregated business model, by limiting PEOPLE open information. I feel it is also a false advertising with the use of the term “UNLIMITED”. Supporting this type of business and or employees is very hurtful to overall society and information for all. I would avoid at all cost. . .

Gentry Smith

Mar 4, 2022

I showed up around noon on the march 3rd. My salesperson Jason was friendly and professional. He made my experience enjoyable even though the store was very busy and had a 20 min wait time. He also saved me money and upsold me a security camera system that I'm extremely pleased with. He also helped handle a situation with an unruly customer someone else was helping with the utmost respect and professionalism.

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Questions & Answers

Can I return devices for cancelled services here?

kali milbrandt | Mar 26, 2019
J RUBEN Espinoza | Mar 27, 2019

Yes you can

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Can we exchange our router here

Rivalries | Mar 26, 2019
Andrew Selvaggio | Mar 27, 2019

Yes and upgrade and or change equipment, programming and packages.

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Why won’t my tv change channels?

Cindy Ward | Mar 26, 2018
Travis Gunn | Mar 27, 2018

Theres no solid way to answer that withour more information. Could be the remote, could be the box. First thing is to make sure your remote has new batteries in it. If it does then try going to the store and getting a new remote. They can make sure you have the right one. If neither of those work then you'll need a tech out to see what the problem is.

Why didn't I get the cable box with the remote that you talk in

Mark Trujillo | Jan 24, 2022
ben manley | Jan 25, 2022

they give you everything you want with your package in the store. you probably didn't clearly say what you wanted completely to them. and why make you comment to them at 1 in the morning lmfao

How do I make an appointment?

Sanddy Jo | Mar 25, 2021
William Crutchfield | Mar 26, 2021

Just show up

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Can we go into the store

Cynthia Van Etten | Mar 25, 2021
Deb Mitchell | Mar 26, 2021

Yes. I made an appointment on line. You may be able to walk in. They have plexiglass up and all wear masks. I made an appointment on line and walked out 30 minutes later with everything I needed.

do i need an appointment to return equipment?

Gaby Castorena | Mar 25, 2021
Allan Snyder III | Mar 26, 2021

No you do not. They are open. Just remember your mask. Go in and let them know you need to return equipment, and they will take care of you. Remember to bring all equipment that you want to return.

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are you open now

Mary Ann Trujillo | Mar 25, 2021
Judy Chavez | Mar 26, 2021

Yes they are.

Am I Able To Purchase A Phone Here Just As I Would Online ?

Miranda Chacon | Mar 25, 2020
Jen Largent | Mar 26, 2020

I think so. I would call them first to make sure 😊

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Can come pick up my equipment early prior to my appointment .. i’m a tad impatient and figured I would give the installation a try myself

Isiah Rocket | Mar 25, 2020
Sasha Scheer | Mar 26, 2020

We were able to

can I buy everything I need to hook up ku TV today

Nanny Coco | Mar 26, 2019
Paytra M | Mar 27, 2019

Yes

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Why do I get no signal on my TV in family room most mornings. How can I resolve this?

Anita Connelly | Mar 26, 2019
sho biz | Mar 27, 2019

Yes, call Xfinity they can fix it

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What is your phone number? Not the Xfinity Call Center number, the phone number for the physical store.

Sarah Duncalf | Mar 26, 2019
J RUBEN Espinoza | Mar 27, 2019

Its on the website

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Do take personal checks

Daniel Riley | Mar 26, 2018
David Beker | Mar 27, 2018

I believe they do with an ID

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How can I turn off other devices

Melody Griffith | Mar 26, 2018
Travis Gunn | Mar 27, 2018

If you mean turning off a sound system or tv, go onlibe and there should be easy to follow steps to setting up the Xfinity remote to turn other stufd on and off. As for vcrs, dvd players, etc. The Xfinity remote does not work with those. They only work with devices that directly link to the tv box.

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