Secrets Boutique - Fairfield

Miguel Del Rio Sanchez

First time and experience was amazing. Forest was very helpful and knowledgeable he is very personable. Highly recommend going to him. Definitely will be back.

The Dick

I've been to adult bookstores all throughout the bay area and most of them are well kept, with polite staff, and an attempt to create a discreet, if not a tad tawdry ambience.  That is what the customer expects when he plunks down his 10 bucks to wander into the wanton for a while. While traveling through Fairfield I happened upon Secrets next to Travis Airforcebase so decided to venture in. I had been there before and had some great times what with the proximity to the air force base and the fresh meat that that entails. But alas on a Sunday evening it was quite dead and in the final 30 minutes of my "shift" there, the janitor completely took over the facility opening the back doors, which flooded the arcade with light as he loudly and quite obnoxiously cleaned all of the stalls. Now I understand the importance of clealiness, but this establishment should really work on a schedule that enables the janitor to do his duties without destroying the ambience that customers pay for. This guy was loudly grunting the whole time he was cleaning, was making bizarre noises in the bathroom and basically treating the place like there wasn't paying customers in attendance. Once he was finally done, I went to the front desk to explain my dissatisfaction and the fact that 30 minutes of the hour I paid for was completely disrupted and not what I had paid for. Taylor at the front desk was not sympathetic, rudely refused to offer any solace as to his inability to provide the paying guest with the dark arcade we've come to expect. This Secrets with their 1 hour time slots should get with the better business model perfected by awesome places like the El Cerrito Secrets which is always extremely busy. You pay the same amount but can stay for 4 to 5 hours and there isn't staff all up in your business, looking to tell you time is up, or loudly and creepily sanitizing the place . Places like Steamworks does the requisite cleaning in the least disturbing manner, you barely notice they are present. My request would be for the manager to refund me my money or provide a discounted admission in the future since they were unable to provide what I was paying for. And if this place would only think outside the box and takes it's cues from some far more successful busy adult establishments, with their adjacent military neighbor, they could be far more profitable.  And better training the staff would be helpful as well.

Diamond G

I love this store! When’s for the first time and I was amazing! They were so helpful on choosing a toy and the functions! I didn’t even get their names but all of them were amazing! I felt really comfortable there and will definitely be coming back!!! Thank you guys!

Divina Grace Gunn

I was told that my bf and I had to stay together in the store so they could keep an eye on us for the best customer service. Never in the 20+ years I've been in this store have I ever been made aware of that rule. What if we didn't want each other to see what we were getting? I WAS a fan of the new boss lady until the other day and I wanted so bad to go back with my Naughty or Nice bags ($300-400 sale) for my Pretty Woman moment but decided to Yelp instead. And yes, Kiss and Tell are way more expensive than you guys are but it was worth $400 I spent to not feel like I have to be someone to keep an eye on.