Trophy Nissan

Category: Nissan dealer

Address: 5031 N Galloway Ave, Mesquite, TX 75150, USA

Phone: +12144468017

Opening hours

Sunday: Closed

Monday: 7AM–9PM

Tuesday: 7AM–9PM

Wednesday: 7AM–9PM

Thursday: 7AM–9PM

Friday: 7AM–9PM

Saturday: 7AM–9PM

Reviews

Angie Marie

Oct 1, 2022

I was taken care of immediately by Nissans service repair. It took maybe less than a week and the Service Advisor Cesar informed me about everything, kept contact and assured me of what was going on. I had a pleasant experience and definitely will come back if I need to.

Melanie Jones

Oct 1, 2022

I highly recommend Trophy Nissan based solely on Jennifer Carroll’s customer service! She is great!

Mary Sanchez

Oct 1, 2022

Very good experience the many who attended me very kindly named Alejandra

KeChan Patterson

Sep 30, 2022

While shopping for my vehicle I was working with 3 dealerships. I enjoyed working with Pre-Owned Salesman Najee Banks at Trophy Nissan. His video showing all of the car's features was a nice personal touch. Najee is very knowledgeable, professional, respectful and attenuative with out being too aggressive. I also enjoyed working with Business Manager Ivan Green, it was late, I was tired and he got right down to business. Overall it was a good experience.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 1, 2022
Carolyn Wilson | Oct 1, 2021

Greet you with sanitizer or right as you walk in. This the collision 💥department all wearing mask. The enterprise rental was so helpful I recommend him to do my service . I ran into a glitch he kept me calm n positive him not knowing that my anxiety was on edge. He talked me through it. Thanks for the assist in both departments 💪🏾💪🏾

We have 2,021 Nissan Rogue. And it came with nitrogen in the tires well one of the tires needs to have air added to it is it going to hurt it to put air in it instead of

Will B. | Sep 1, 2022
gamer749 | Sep 1, 2022

Putting regular air in a nitrogen tire will not harm the tire or gas inside the tire. (Atmospheric air is roughly 2/3 nitrogen). You will just have to drain and refill the tire with nitrogen to purge the oxygen you put in the tire to keep the deflation rate even with the other tires. (Tires loss pressure naturally as oxygen and nitrogen seep out through micro-fissures in the rubber. Nitrogen just seeps through slower thanks to the larger molecules.)

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Are there any coupons for oil changes?

Amber Akins | Jul 3, 2022
Mia Watson | Jul 3, 2022

Yes on the website . You just need to look.

Are appointments still required??

Amber Akins | Jun 3, 2022
Jeronda Williams | Jun 3, 2022

They take walk ins but they ask if you made an appointment

Are the covid protocols still in place? Do you still have to schedule an appointment or can you just do a walk in

Paul Wilkerson | Mar 5, 2022
Mad Cow | Mar 5, 2022

We walked in without an appointment or with face diapers on (2/14/22). While they all wore the worthless mask (with regards to viruses), everyone was super friendly and nobody even hinted that they wanted us to don the virtue signaling rag. We were treated great and ended up buying exactly what we were wanting.

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What is your protocol for covid? Are you still scheduling appointments?

Amber Akins | Jan 4, 2022
Kari Craft | Jan 4, 2022

We scheduled an appointment but we had already done everything online. It was just to pick up the car. They wore their masks and there is sanitizer everywhere. If you need a great person to work with, ask for James Brown. He is the one who helped us and still checks in with us. 💜

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Have the hours changed with any covid restrictions?

Jasmine Carpenter | Nov 5, 2021
Kenith Duffy | Nov 5, 2021

No.

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What is the leasing process like?

Sunny Lin | Oct 1, 2021
Luigi Moran | Oct 1, 2021

It's fast but if you have a fair credit It's a little longer

How does the trade in process work

Ann Saxton | Oct 1, 2021
ATrain ETV | Oct 1, 2021

Pretty simple really, just take your car and they will give you an estimate for trade in value towards new or newer vehicle. They have a new car lot as well as a pre-owned lot. Assuming your credit is good enough to allow you to be financed they will just apply that estimate towards the new car and knock it off the price. In the past I Have traded in about 3 cars to them. It's almost always worked out for me.

What should I bring with me if I plan to buy a new car?

Charley Andrews | Oct 1, 2021
Trophy Nissan | Oct 1, 2021

Hello Charley, a valid Drivers License, Insurance, and possibly proof of income residency are required when purchasing a new vehicle. Feel free to give us a call if you have any questions, and we hope to see you soon!

What should I bring with me if I plan to buy a car?

Lynn Eaton | Oct 1, 2021
Trophy Nissan | Oct 1, 2021

Hi Lynn, when you come to purchase a vehicle, a valid drivers license, insurance card, and sometimes proof of income is required. We hope to see you soon!

If I lease, who pays for the new tags? Me or the dealership?

Megan Kirkwood | Oct 1, 2021
Trophy Nissan | Oct 1, 2021

Hello Megan, we cover the new tags for the first two years of your lease, then the responsibility falls to you. We hope this helped!

How does pricing work on new cars? Are there hidden fees?

Laila Stone | Oct 1, 2021
Jodi Cox | Oct 1, 2021

No, the staff went over all of the price and were very upfront with all paperwork. We had no hidden suprises/fees.

My husband and I are looking for a used car, with a low down payment. Do you have any thing to offer?

Rhonda Bell | Oct 1, 2021
kayla Bradley | Oct 1, 2021

Hey Rhonda I just bought a car from them . If you go up there, they will help you find what you want or get you something better.

How does pricing work on new cars? Are there hidden fees?

Stephanie Hancock | Oct 1, 2021
melisa dotson | Oct 1, 2021

I've never been subjected to hidden fees. Their sales department is second to none in my opinion.

Is it possible to trade out my current vehicle?

Mackenzie Blogg | Oct 1, 2020
Consuela Reese | Oct 1, 2020

Yes you can try and trade your vehicle, they will do a assessment and give you an offer.

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How does pricing work on new cars? Are there hidden fees?

Wendy Ferris | Oct 1, 2020
Solomon E | Oct 1, 2020

No hidden fees. You know exactly what you will be paying for before you sign if buying a vehicle

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