Precision Tune Auto Care

Ms Redd

I find it strange due to living in two different states within a years period, I have been turned away from receiving service, or told come back, no appointments available from this business at two different locations ...I can only wonder is my race the problem?

Brandon Wilson

Was charged for work and parts that had not be installed. Was told I would have a check refunded to me, after 3 weeks of waiting and several phone calls and visits later, I finally received the check. Unfortunately it was $126 short of the actual amount they charged me.

Tremele Cobbs

After having new tires installed, I went straight to this shop for a 4 wheel alignment plus when driving my steering wheel would sit at a right angle therefore i really needed an alignment. The first thing I noticed was all the signs posted everywhere saying Groupons or company coupons could not be used if the coupon was not presented at the time of vehicle check-in. What difference does it make when u so the coupon. The lobby is not clean they had crumbs and dirt debris on the floor as well as ants. So I was constantly checking my feet and legs for ants since I had on open toe shoes and dress. There was a sign posted saying no public restroom. I made 2 visits to this shop limited staff so the wait time 2 hours or more. So I took my car back after driving around for about a week my steering wheel goes to the left now. When driving straight the steering wheel sits at a left angle now. The rechecked my car saying the adjusted the alignment just a little other than that the alignment looks good. I asked why would my steering wheel go to the left when driving I was told the grooves in the street will sometimes make it do that. Well I don't agree after having several different vehicles and that's all I do is drive for work all day up and down the sames roads. When driving your steering wheel should sit straight unless you are turning. Especially when driving straight I shouldn't have to pull the steering to the left nor right just to get my car to go straight.

Elizabeth N

I have to agree with the post from 2 years ago. "First, they don't honor their coupons. When you present a coupon, they tell you your car takes special oil and it costs more." This is EXACTLY what happened. Not to mention the guy working the desk was completely rude. He would make fun of the customers he had been on the phone with, TO the customers sitting in the waiting area. How classless is that? Not to mention he talked to me, a young female, in a very condescending tone the entire time. Will never go back, even if it was free! On top of this, they charged me $5 extra to to "top off all my fluids" because they claimed they were low. THE NEXT DAY I checked my windshield wiper fluid while I was looking at other various things under the hood. They didn't fill up ANYTHING! They charged me and then did nothing. Rude scammers who aren't worth your time or money. I'd spit on them if I could. Terrible. Edit: IT’S BEEN YEARS since I posted this and the manager is still making trash excuses for the inexcusable behavior displayed here. What a joke. Should have contacted the BBB.