Address: 1800 E Highland Ave, Phoenix, AZ 85016, USA
Phone: +16023372263
Sunday: 10AM–6PM
Monday: 7AM–7PM
Tuesday: 7AM–7PM
Wednesday: 7AM–7PM
Thursday: 7AM–7PM
Friday: 7AM–7PM
Saturday: 8AM–7PM
Eric Diaz
Spent over $5,000 with these guys on one order and they wouldn't take back $200 worth of returns because of their 90-day return policy. They literally have the same items on the shelf and they just didn't want them back. I highly recommend buying from someone else.
Tim Galus
Love the store itself. GREAT selection of really fun stuff. A tile candy store. The checkout girls were another story: Arrogant, rude, snotty young girls "Jacquline" was the worst. She glared at my when I pointed out she had made a mistake on my bill, angry as all get out. Snotty rude remarks. Another gal (not much better) stepped up and finished the correction. Really pathetic customer service ever for a "Gen Z"er.
Art Weiner
Exact product needed was at the front of store. Also able to pay ahead and have our contractor pick it up. Only negative was not being able to enter through the mall doors!
Stacy L. Jackson
Great product, prices, and people
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90 days for cash or card, after that they'll still give you in store credit
Unfortunately I don't think there will be a set answer for this. It depends on the type of tile and how it was applied. Although if you are using a contractor to put your new flooring down they should be able to include it in the bid.
They have store help all the time
Floor and Decor has a nationwide installation network. Within that network there are 4 to 5 companies that provide all of the installations for Arizona. Floor One is one of them by appointment only.
We offer free DIY classes every Saturday; wood & laminate is at 10 am, backsplash at 11 am, and tile & stone at 2 pm.
Yes we do, come down to one of the stores and let the staff help you out
Yes, we welcome dogs and ask that they stay on a leash.
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