Jimmy John's

Josh Mackie

"Drive thu only" What a joke. I'll find a different location to eat.

Kitsune Fox

Jimmy John's is the sandwich shop with my #1 favorite bread. Their sandwiches are great, bread is outstanding, and their motto of being "freaky fast" is 100% true. They're like as fast as Taco Bell. I don't even understand how you make a sandwich that fast? It blows my mind haha. I've been to multiple locations and I normally always get friendly service. And the service has been extra friendly and sweet the last couple times I went to this location that I'm leaving this review on.

Michael Donaldson

The best Jimmy John's around. They have a drive thru, and whoever makes my sandwiches makes them so the center of the fold of meat is facing the open edge of the sandwich, so no meat edges are trailing off it. Whoever crafts these for me, thank you for being the only person around here who understands the intricacies of sandwich making

Buffie Parks

The worst customer service in all of Kent. There are many choices to order lunch, especially during Covid, we like to support the local restaurants. I placed an order, which they messed up. They brought another sandwich (still wrong). The delivery driver asked for the wrong sandwich back (who does that?). Upon returning the sandwich to her, she proceeds to holler through my entire office that I was unprofessional. She then proceeded to call the office to speak with a manager (I am the manager), didn't realize she was speaking with me and proceeded to pretend to be the manager, not the driver that just hollered through the office. When I contacted the store to speak with a manager, I was told that she would wait to hear the drivers side of the story and get back to me. What happened to the customer is always right? Apparently not at this Jimmy Johns! Stay away! Food and customer service is subpar at best!We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback