Chestnut Hill Hospital - Family Practice

Suzanne Schaefer

DO NOT make the same mistake I did with this place! Front desk is terrible and if you need to make an appointment be prepared to wait over a month for an appointment! Absolutely ridiculous! I have been very understanding, but they clearly do not care about the health and wellbeing of there patients. I will be changing doctors!

Linda Blythe

This has to be thee most incompetent practice ever! After a recent fall my sister's foot has been giving her great pain! Of course she makes an appointment! They send her home to put ice on it and take over the counter Motrin!! What????? The lazy, incompetent foolishness!!! Then had the nerve to tell her if that doesn't help then come back!! Are you kidding me??? I will never take her back to those hacks!! They need to be shutdown!!!

Kianna Baylor

Horrible service they billies me for services I did not want and have inexperienced resident doctors that don’t know what their doing if I can give them no stars I would!!! Never returning to them again.

trophy scene

This has to be the laziest office of workers I have ever encountered in my entire life. They get paid to answer the phones and manage people who walk up to the front desk but they will literally never do 50% of the job. It's far too difficult for the women at the desk to lift those lazy little fingers to answer a phone call. It doesn't get much easier than that, this isn't some laborious warehouse job. If answering a phone is considered too hard for you, you should probably just quit the job. The only way to make an appointment over the phone is to call their manager and hope that she answers then forces them to do the thing they get paid to do. If the manager doesn't pick up the only way to make an appointment at this office is to waste time driving all the way there to do it in person. And when you show up in person to do it the women will surely give you an attitude because you've now forced them to do something other than gossip all day long and avoid all work. If they could somehow turn you away or ignore you in person they definitely would jump at the chance to do so. This Family Practice would be 1000x better if they fired everyone who currently works at the front desk and hired some nice people with any work ethic at all. The amount of work they are willing to do is one minuscule step above collecting an unemployment check. This has gone on for far too long. The only good people here are the actual nurses and doctors (most of the time). I shouldn't have to take a day off of work just so I can drive to the doctors office to MAKE an appointment. Imagine giving that excuse to your boss..no one would believe it! It's f******* ridiculous.