Firestone Complete Auto Care

Rick Johnson

Much been off at the dealership. Don't waste your time.

C Castle

Visited Firestone Southland Mall on Sunday Aug 7 for an oil change (drop in) and they said yes only if they had until 5pm. They were short staffed and couldn't finish my car til 545pm (they closed at 5pm). I appreciated them working over to complete but when I asked about my fluids being topped off, the cashier said yes they were and I told him my washer fluid was bone dry. Then he told me to pull around to the first bay to have it checked. When I did, the 2nd cashier looked confused as to why I was there and when I told him what the other cashier said, he gladly filled up my washer fluid to the top and gave me an updated reminder sticker. Even tho they were short handed, the cashiers did a great job servicing all the customers the best they could. Hopefully they get the qualified applicants needed to run their business.

Jesse Maiwald

Why have an appointment if they don't care about your time? Came in for a 2 o'clock alignment appointment and was told it would take about an hour to 90 minutes. Came back at 3:00 car hadn't moved. He said give them another hour to 90 minutes.. it's now 4:10 and my car never even got seen. The shop closes at 5, so now i get some rushed job? No thank you. Done wasting my time for a corporation that doesnt care. Nobody seemed to care that i had a 2 o'clock appointment, left a really bad taste in my mouth, very unprofessional. I reccomend saving some money by paying cash to the local shops who actually value your money over get your time wasted by some big corporation.

Christine Della Santa

Got a car in in the lied about the time not good service