WindowFix

Jennifer Rouse

DO NOT USE THIS COMPANY! You have to pay them to fix their shoddy work! I have been using this company a while now. Over the past few years, they have installed storm windows, replaced broken tracks and rescreened various windows on my house. All to my satisfaction. When I needed more work done, of course, I called them. My first red flag was the price quote. Over $600 to replace one track and rescreen two windows. I agreed to pay it because it was November and I needed this taken care of before winter set in. They came and did the work. In April, I went to open the windows and discovered that the screen in one of the windows had a hole in the corner of the frame and the spline had peeled back about 5 inches. I contacted Windowfix and they agreed to repair the screen. It is now August, and I just discovered the same problem with the second window they had re-screened back in November. This time when I contacted them, they said that would charge me to fix the screen and that I would have to bring the screen to them to be repaired. I agreed to bring the screen to them, but now they say for me to mail it to them. I would have to pay for shipping and the re-screening. They seem to have forgotten all of this is to fix their poor-quality work! Time to cut my losses and find someone that really wants my business.

Edgar Espinosa

Not responsive / rude and disrespectful Half a start is too much for this business Take you business somewhere else their operation is a joke

Catherine butler

This was the best customer service experience i have received in years. Everyone from the initial measuring to the installation were professional and courteous. I had my screen door replaced and it was just a great experience and the product works wonderfully. I only wish i had more things for them to do. It was an enjoyable experience. Don't hesitate to use them

Jose4572gmail .com Jose4572

Very good