Mediacom Communications Corporation

Category: Cable company

Address: 555 S China Lake Blvd #300, Ridgecrest, CA 93555, USA

Phone: +18556334226

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8–9AM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Becky Lingle

Sep 27, 2022

I would give negative stars if I could. Moved to town a cpl months ago and mediacom was offered as a deal through our tv service. WORST MISTAKE EVER. Whole days will go by without Internet, which means no tv. We keep getting messages that we have exceeded our monthly allotment and they keep adding up charges for every 50 GB. As I’m writing this… no Internet. Ridiculous! How are these crooks in business??? Please DO NOT USE MEDIACOM! My bill was over $350 last month for shotty, SLOW, unreliable internet. And the guy that came and installed it was miserable and kept saying he hated the company. Should have been a red flag. Whatever you do DONT WASTE YOUR MONEY WITH MEDIACOM.

Lisa Daniels

Sep 27, 2022

Awful. I've had dial up that's more consistent. Had them for over a year now as there were not many options at the time and can say it's absolutely not worth the money. Pay attention to the bad reviews.Do NOT use the company if you're going to be working from home. Also don't expect it to stream any media, endless buffering even if your paying for what are supposed to be the highest speeds. Will definitely be looking elsewhere now that there's all the new fiber optic that's been installed in the area.

nicholas muoio

Sep 21, 2022

Mediacom is a joke, why do they need to be at my house every two weeks and I only have internet once every three weeks for about four days, intermittently at best why they just refuse or cannot supply basic functionality of their network for the over inflated price I pay month to month?

Jimmy Rodriguez

Sep 10, 2022

The problem with mediacom they always want to raise the price For the same Internet speed that you currently have and the only way to save money you need to downgrade your Internet speed This is not cool

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Questions & Answers

Why there is no Internet connection around or during close to midnight for the last 2 days or so...?

Janice Peterson | Oct 2, 2018
David Quimby | Oct 2, 2018

Equipment replacement Thursday morning but tonight is Major fiber optic cable outage yet-to-be-determined Arizona Southern California. Last time fiber optic was cut was a 13-hour outage. This is a national carrier Mediacom leases lines from.

I am out of town and need to pay my bill. I do not have acct. number.

michael herrera | Oct 2, 2018
Kevin Patterson | Oct 2, 2018

Try calling the 800 number. They may be able to get your account info based on the service address. You then may be able to pay over the phone.

Is the internet out? 1/24/2018@8:27 PM

John Nelson | Oct 2, 2018
Kara Francis | Oct 2, 2018

Yes a line in krammer junct was cut all net and atms etc running through mediacom infrastructure at least

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When we get our internet back

Marian Kirkpatrick | Oct 2, 2018
Charles Quinlan | Oct 2, 2018

Never! I have stolen all the internets and I'm going to keep them forever.

Outage refund policy

Kara Francis | Oct 2, 2018
Robert Feagley | Oct 2, 2018

I agree! You are not the only one to have these problems. I have had the problems also. The biggest issue is that Mediacom does not have competition in Ridgecrest. When another company comes with good service and friendly customer service it will push mediacom right out.

Can I just have one month of consistent service? Or is that still too much to ask from you people?

Justin Robesky | Oct 2, 2018
Andrew Whitcomb | Oct 2, 2018

I really think that's too much, sorry.

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Frickin network is down yet again. I pay 70 a month for internet service that functions 50% of the time. What a rip off.

Candy Allums | Oct 2, 2018
DJ Triplett | Oct 2, 2018

Yes, I have never experienced such horrible service as when I was with Mediacom. Internet was out consistancy at least 3 nights a weeks, for 6 hours or more. Worst company ever.

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