Stacy K Floral

Category: Florist in Rochester, New York

Address: 43 Russell St, Rochester, NY 14607, USA

Phone: +15852441414

Opening hours

Sunday: Closed

Monday: 10AM–5:30PM

Tuesday: 10AM–5:30PM

Wednesday: 10AM–5:30PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–4PM

Reviews

Vicki Ruff

Sep 25, 2022

Stacy K provided all the flowers for my daughters wedding at Genessee Valley Club. The flowers were absolutely spectacular and her designs were exactly what we had described. We cannot thank Stacy and her team enough.

Kellie Brauchle

Jul 12, 2022

We loved working with Stacy K!! I ordered from the a la carte wedding section of their website. I sent them a description of what I was looking for and a few pictures for inspiration. When I arrived to pick up our florals, I almost cried when I saw them. They were absolutely beautiful. Everyone commented on it and the uniqueness. The mothers loved their corsages. I especially like the addition of succulents in the corsages and boutonnieres as we are going to try to plant them! Stacy K, thank you so much for everything!! You are A+++++ amazing. <3

Jennifer Ratcliff

Jul 2, 2022

Stacy K did the flowers for our wedding last week. We were a bit nervous because she was booked for full weddings so we did a la carte. This meant that we did not have the consultations and sample bouquets. However, the team worked with a few inspiration pictures and somehow came up with the perfect bouquet and flowers. Everything was exquisite and they delivered to two locations for a minimal fee so that participants could pick up their flowers the day of at the location they were beginning at. I can't recommend them enough. I only have a handful of our photos as a sneak peek, but I included two here that have samples of their work. Also, we did not have a traditional wedding party and thus people wore a variety of outfits and somehow these flowers went with everyone's outfit! Also, to credit our wonderful photographer for these photos: Jacqueline Connor Photography in Buffalo.

Larissa Filip

May 11, 2022

I had a very disappointing experience with Stacy K. I've used Stacy K about four times, I live out of state on the West Coast and have used her flower delivery service for my mom and sister multiple times. The time I am writing about is this past mother's Day. I ordered flower bouquets and gift boxes for my mother and for my sister and they are by no means cheap but I thought I trusted her service and quality and it would be worth it. I was mistaken though. So if no one is aware of their policy someone has to be present in order for the flowers to be delivered they will not leave them by the front door due to the risk of "theft". They called me a few times because the driver was trying to deliver bc no one was home I did not get the call so they decided not to deliver the flowers to my mother. They were able to leave the flowers by my sister's front door though so it seems this "policy" is dependent on discretion of the driver. I then received an email from the Stacy K team saying that the delivery did not happen. As soon as I saw this email I responded back and said please deliver the flowers as soon as possible but being 3 hours behind on the WC, the driver had already gone home for the day and it was too late to deliver. They told me that they would redeliver on Monday. I was so upset to hear this news as I am out of state and couldn't be with my mom on mother's Day I wanted her to have a little something from me and she didn't. I've never personally experienced this before with flowers not being able to be left on the front porch. Just something to keep in mind for anyone else that may be in the situation. I did give this small business and opportunity to make things right because I was so upset I explained the situation and emailed their team with a little bit of back and forth with the team and Stacy K did reach out to me and was not apologetic for my experience and was very defensive about the driver and their "policy". Lastly the flowers were delivered on Monday and my Mom received them and sent me a picture and they are brown on the edges and some are wilted. I did send a photo of the brown flowers to Stacy and ask for a refund and she offered to have a driver come and pick the flowers up tomorrow and then she would give me a refund or she will bring a fresh bouquet at no additional cost. I think it is absolutely ridiculous to come and pick up a brown bouquet of flowers in order to get the refund and it's not just the brown flowers that were the initial problem it was the fact that I didn't get these delivered before mother's Day. So I did request that a driver come and pick up the flowers so I was able to get a refund. I told my mom this option and she agreed because she was not happy with the flowers which is very sad. I would also like to mention there is no genuine apology in this email there was no remorse, it was terrible customer service for a small business that should be treating their customers much better to keep their business. I will absolutely never spend another dime at Stacy K. The prices are outrageous and the service and quality does not match it. Update: a complementary bouquet of flowers was delivered along with a refund for the inconvenience.

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Questions & Answers

Do you deliver to St. Johns Nursing Home? We're in Florida, my daughter was very pleased with your business

Lyn Staltare | Oct 1, 2021
Stacy K Floral | Oct 1, 2021

We do, yes!

Read More

Do you have small plants for terrariums?

Lucas Saladin | Oct 2, 2019
Stacy K Floral | Oct 2, 2019

Hello Lucas! We carry succulents, cacti, and house plants in a range of sizes. We also have quite the extensive selection of air plants too!

Do you currently have fresh Star Gazer Lilies available? What is your delivery charge to Strong?

Pamela Orr | Oct 2, 2018
Stacy K Floral | Oct 2, 2018

Yes we do and our delivery to strong is 14.50

we need a funeral arrangement thursday to the russian church on stanford drive. are you able to do that?

Rocky & Carol Ruoff | Oct 2, 2018
Stacy K Floral | Oct 2, 2018

Sure just call the studio at 585-244-1414 to speak to a specialist.

do you deliver flowers to the U R Strong hospital

Lisa Salander | Oct 2, 2018
Stacy K Floral | Oct 2, 2018

Yes we do!!

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