Broome Co-Operative Insurance Company

Deborah Smith

I pay this company an obscene amount of money with rental property business. Had minor claim and was dropped. That's ok, but they never told me or my agent! Because I have so many polices I didn't even know until I needed to add something to my policy. BEWARE ! Thankfully no harm none, but they just lost my business. (reply to their reply today), I call BUTLLCRAP, Maybe my notice got lost in the mail but not mine and my agents letter was lost, someone didn't do their job and great expense.. I spend 17,000. year with you in insurance and in all the rental business years (over 25) I have only had 3 claims. Be ready, we are canceling all our policies and going with a company that cares. A small under 5K wind claim and you drop someone after all the years and on time payments. What a terrible way to do business, like I said Beware and think twice before going with this company!

David Frankel

Mr. Barnes was very calming and fair in what had to be the worst Real Estate experience in my 18 years of running properties. The professionalism and courtesy cannot be described in a review. My house was completely flooded from a boiler issue and he laid everything out perfectly and gave a fair compensation for the damage. To think I almost canceled my policy to save a few bucks would have been the real catastrophe. They are great. Get the insurance.

Suzi Whitmore

Filed a claim for a well pump that burned out during the power surges in our last winter storm. The Insurance company worked with my well guy and did a great job helping us to get water again.

Lisa Bancroft

As an Insurance agent, they are one of my best companies to work with, always go out of their way to help. Competitive rates? Absolutely, but more importantly its the great customer service, and confidence my clients will be well taken care of. As an insured with this company for many years, I have been very pleased with the service and claims response. As an agent and a insured its like being part of a family looking out for each other. A special thanks goes to Colleen, Val and Jackie you guys ROCK!!