Family Medicine Associates (Northwest Health Services)

Category: Medical office

Address: 2303 Village Dr, St Joseph, MO 64506, USA

Phone: +18162326818

Opening hours

Sunday: Closed

Monday: 7:30AM–5PM

Tuesday: 7:30AM–5PM

Wednesday: 7:30AM–5PM

Thursday: 7:30AM–5PM

Friday: 7:30AM–5PM

Saturday: Closed

Reviews

Matt Davidson

Aug 31, 2022

This is somewhat of a good place but when you call them they take forever to answer the phone I have been on hold for 12:00 minutes or longer

Carlos P.

Mar 25, 2022

Wonderful nurses working with some front desk staff members that lack customer service skills and/or are nice to only “certain type” of visitor or callers; specifically, the one that sits on the left side of the front desk as you come in.

mary latham

Feb 21, 2022

This is a horrible place to try and have your kids seen they are constantly rescheduling and as soon as I said well it looks like we need to find another doctor because we are getting rescheduled multiple times they said ok I'll take you off the schedule no hesitation lol this was not the first or second time this was the 3rd or 4th we had been waiting for months now

Erik Stenquist

Oct 22, 2021

After moving to the area, I was without a provider. I was very low on medications and completely out of Suboxone. I had called another place and they were very friendly however quite expensive. As I only have Medicaid, my options are limited. After trying several online doctor services, only to find out that they either could not serve my state or could not prescribe my medication, I was in full withdrawal. My mother suggested calling Northwest Healthcare Services (Family Medicine Associates). She received care from a provider there and was very happy with them. So, I called and explained my situation, honestly I expected to wait. To my surprise they were very understanding and with my medical records they called in my prescription that day and had me in the next day! I have been with them ever since. I see a nurse practitioner who is the most caring and compassionate woman. She listens to me and we work together to meet my healthcare needs. I would recommend Family Medicine Associates to anyone.

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Questions & Answers

Does the pharmacy not answer phones. I've called 6 times today each call rang for over 10 minutes. I spent an hour listening to the phone ring. A literal hour. I need to have my medication refill done. How is that possible if they won't ans

Andrew Mckenzie | Oct 1, 2021
Family Medicine Associates (Northwest Health Services) | Oct 1, 2021

Hi there. This is the first we have heard of this problem. (816) 307-0800 is their direct number. Is that line you're calling?

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Am I missing something? Or do they just not like to answer their phone? I’m sitting on hold for. 18 min and holding. Anyone have input?

Wendy Brown | Oct 2, 2019
Angelleighia Amy | Oct 2, 2019

They have also been down one employee

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