UNO Pizzeria & Grill

Ed Pirrone

Been a long time since deep dish. Very good no meats. Short staff so 5 to 10 min till someone seated. Jen our server very nice

James Wilson

Place is DISGUSTING! Anyone who writes a current review stating that the food is good shouldn’t do food reviews. I use to ❤️ Pizza Uno, but the food and staff are subpar, at best. I know Covid made things difficult, but no excuse for the filth and poor food quality. The place needs a renovation. You can feel the filth of the ages throughout the establishment. I ordered an Old Fashioned, but it wasn’t drinkable. The bartender even knew it, because she said if you don’t like it I can make you something else. Which she did and that was awesome. But what really unsettled me was what I witnessed — the bartender had a gentlemen with a disability move his seating location from the bar to another location because he was talking to another person who didn’t want to be bothered, but in no way was he being intrusive. He was probably just lonely and wanted a conversation. I think he was drinking cola. Anyhow, in my opinion, then that person should’ve move location or communicated they wanted to be left alone. Instead, the bartender loudly announced for the man with the disability to move his seating and not to talk to other customers, unless they wanted to talk to him. He asked her what he did wrong and she said you can’t talk to people who don’t want to talk with you — but, as mentioned, he wasn’t being intrusive to anyone. The man stutterer, “Thank You” — part of the disability(?) or maybe the disability itself (idk) to the bartender and left. Made me sick to stomach. I felt so sad. I’ll never go back there again. Besides, the thin crust pizza was undercooked and not even a thin crust — absolutely terrible!! And that’s their specialty. Seriously, I “❤️-ed” Pizza Uno, but it needs a total revamp including customer service, food and mixology training. In short: dirty, low food quality 🤢 🤮 and subpar staff (due to lack of proper training).✌🏼

Shawn B

I have to say the top sirloin steak with rice pilaf and loaded mashed potatoes was amazing. I asked for rare and that’s what I got. I got this free for my birthday. My wife had the Uno pizza. Which looked awesome. Not much table service but good meal. One soda. Would have liked more soda but it is what it is.

Melissa Allen

We recently visited the UNO pizzeria at the Crossgates mall for our first time. I considered walking out before we earn ordered. We were led to our table by the hostess and couldn't even sit down without kicking food and garbage out from under the table. The table was sticky and still had a couple spots of stuck on food there. I cleaned the table myself and would have walked out if it weren't for my son saying to give it a chance because was so hungry. The waiteess was lovely and quickly took our order. The appetizer never came out before our main meal and were never offered a refill on our drinks but the food was good. Unfortunately we will not be back or recommend it to anyone else. We understand that many places are experiencing staff shortages but giving a good dining experience is essential to keeping customers. I hope this was an out of the ordinary experience and not the norm.