Dollar General Market

Cloudy

The store clearly picks and choose who they will open up the next register for and my daughter was waiting for a long time never opened up the line !!they need to get like Starbucks and has sensitivity training so every customer feels welcome and not

Jose S

They are straight up stealing customer change. They owed me change and claimed they where out. First, how is that my problem? Second they had no signs or anything stating this fact. I would have payed with a card. I demanded my change and miraculously the other cashier had some. This is a form of fraud that I saw all of the time as a loss prevention analyst for another chain of stores. I urge Management to investigate these employees. Skimming a small amount of change over a long period of time adds up.

J Riley

I have tried to file multiple complaints against this location with Corporate, and never even get a call back about the issues despite repeated assurances that I will. I will attempt to list grievances with this location in receding order, starting with the most recent. 1. I came in to purchase dish soap and paper plates. The paper plates were stacked with at least two tall "piles" or "towers" of plates, with a $2.50 tag. Yet at the register, it rang up for $3.00 (didn't notice until I got my receipt). I questioned the checker, and she scanned the UPC with her phone, showing the $3.00 price, and refused to confirm that the plates were listed as $2.50 on the shelf. Listing items on the shelf for a lower price than you charge for them, is guess what, ILLEGAL! I told her I would be calling corporate and walked out. ---- 2. I needed to break two $20 bills (5's were fine) to do laundry as the laundry mat's coin dispenser doesn't take $20s (I had a lot to wash for my kids & I). A "supervisor" was helping a new cashier. I purchased something for like $3 (I needed only about $30, honestly for the laundry) and asked them to break another $20 while the drawer was open. The "supervisor" refused. So, I got back in line, grabbed a $0.60 candy and purchased that. Due to the coin shortage, she couldn't give me the $0.40 owed, so I said, "Well, you can either break my $20 I was originally trying to break and we cancel the purchase, and I can be on my way, or you can explain to corporate why you short changed a customer." They went ahead and short changed me, refusing to break the $20 without an individual purchase per $20 bill. ---- 3. I am a disabled customer, and was dealing with an unrelated, minor injury but which makes it even more difficult to walk. I needed pita bread for my kids who wanted to do pita pizzas for dinner, and as I don't have a car, I would have to bus or walk to the store. So, I wasn't going to be able to search around town for what we need, and given that it was the weekend, I likely wouldn't have made it out of the store in my condition before the last bus ran if I didn't know for certain I was going to a store with pita bread. I tried calling this Doller General Market, Fruit/McKinley, which is within standard walking distance from me (and which the bus could help part way as well), but I couldn't get an answer. And I don't mean for like a few rings, I mean I stayed on until it would stop ringing and called back again twice. So, I called up a different location, thinking they would generally carry the same product. That store's manager answered. She was extremely friendly and was very sympathetic to my situation. She said their location is smaller so they don't have it, however she would be happy to take down my contact information and reach out to the McKinley/Fruit store I am complaining about to get assistance for me. Sadly, after a half hour neither myself nor she could reach the other store by phone, so she had to text the McKinley/Fruit store's manager. Meanwhile, I kept trying to track down pita bread within a not too far bussing distance to try to find it. An hour and a half later, we still had no response from the McKinley/Fruit store's manager. ---- 4. The store hours are listed as closing at 10pm. For 2 years, this store will decide to close early at random times, every evening. Once, it was 9:20pm, and they said they were closed. Employees say that the manager "tries" to get corporate to change the times listed, but fails... Well, guess what, if it is advertised that the store is open until 10pm, and you close early, that is FALSE ADVERTISEMENT AND IS ILLEGAL. ---- I know there was another complaint I called in, but for the life of me, I can't remember it. However, I will be escalating this as the District Manager NEVER returns calls about issues, & even LIED in their system saying he/she called me for the most recent one. However, on said last corporate call, I had requested to bypass the District Manager for the Regional Manager, who also never called. So I may be left contacting the FTC.

Monique Mesta

Store is unorganized and over priced. A pack of 30 pack of mask cost $16 when you can go to Walmart and buy a pack of 50 for 6-12 bucks. Which seems more reasonable. Gotta wait in line for a good while because there is only one register open.