Bike Farm

Bud Athenes

Great LBS. honest, experienced, nice. Quality selections. Experience has been with both service and sales. Runs circles around those corporate bike stores that have popped up in town, especially in service dept.

salim karedia

Excellent customer service and reasonable price

Summer Astrea

Buyer Beware. They lied to me about the value, charged 2x the worth for a used bike and to top it all off fitted me incorrectly and sold me the wrong size. Thanks to my partner who knows quite a bit about bikes (former triathlete and bike mechanic), it was recently brought to my attention that 2 years ago when I bought my used Giant Revel 2 from the Bike Farm I was charged two times its actual worth. I purchased it used for $550. Prior to purchase when I asked what the value of it NEW was, I was told by their employee it was worth $750 brand new. So in essence I thought I was getting a decent deal for a used bike. It was my first time buying a mountain bike and I was unfortunately trusting their team to be honest with me... but in all actuality, BRAND NEW the bike is ONLY worth around $350.... Oh! And it had rust all over it. They leave their bikes outside. Smh I feel pretty disgusted by the fact that they not only lied to my face about the value but were also price gauging. It has no after-market upgrade parts (and I had to go out of my way to clean all the rust off of it). If you're over-charging for your used bikes due to a shortage of supplies, then say that. Don't blatantly lie to your customers about the value. Not only that, they sold me a KIDS sized bike. They fitted me with an XXS when the proper size for my frame is an S. I'm 5'3", so I don't know what the employee helping me was thinking and why he had me test ride something too small. The guy who helped us at REI showing us bikes this last weekend was more knowledgeable than the one who sold me at Bike Farm. I can't believe I not only paid double the worth of the bike, but was sold the wrong size as well. I can somewhat understand paying extra for a bike due to supply and demand with Covid, but lying to me about the value and fitting me with the wrong size? That's incredibly disappointing. I know its been awhile since this transaction but I had to say something because this is not in integrity and its not okay. I also originally left a glowing 5 star review because I *thought* I had received good service, until a bike expert asked me about how much I paid for my bike and why I was riding on the wrong sized bike. I'm hoping this behavior isn't still happening at their shop. If so, please speak to your employees about humility, integrity, operating within one's scope, and attention to detail. If you're reading this, I recommend you do lots of your own research, be mindful about blindly trusting what employees say, even if they act knowledgeable. Use a trusted friend not invested in the shop's sales or a commission to help you purchase your first bike so you can buy one fairly priced which actually fits.

Valerie Ruiz

Great to learn the sell used bikes in addition to such an awesome variety of other brands plus e bikes.