AmeriGas Propane

Category: Propane supplier

Address: 2700 SW 2nd Ave, Fort Lauderdale, FL 33315, USA

Phone: +19545271511

Opening hours

Sunday: Closed

Monday: 8:30AM–4PM

Tuesday: 8:30AM–4PM

Wednesday: 8:30AM–4PM

Thursday: 8:30AM–4PM

Friday: 8:30AM–4PM

Saturday: Closed

Reviews

CJ A

Sep 2, 2022

We have been forced to stay with Amerigas for the last 17 years. The customer service has diminished tremendously in the last few years. You cannot get ahold of anyone and when you do they really don't speak english. When you go to their office still no response. They force you to stay with their company but offer terrible repair response time and you are left without propane for as long as they deem necessary. ABSOLUTE WORST!

TDMG

Sep 1, 2022

Worst customer service ! In 6 months they did what they wanted charges, not filling the tank on time, etc. But, when it becomes on charging my account they are always on time. Can’t believe I have to call many times in order to get service. The people over the phone are really lack of common sense. Not help you at all. How a good company such us Amerigas became the worst in all aspects . I’ll be switching my business to TECO GAS I will pay to be connected to a gas pipe. But, I won’t be dealing with these people anymore, Get back into service and reliability remember we your customers pay your bills!

Robin Austin

Aug 24, 2022

The customer service is atrocious! It's all outsourced, with many of the service agents hardly able to speak English. Our delivery schedule was changed without our knowledge causing us to run out of gas. When we finally got a delivery , the delivery man was very pleasant and efficient but somehow the pilot light was extinguished after he left. Now it has again been such a mission trying to get a service tech to return and find out what the issue is. Result : still no response. You get put on hold, the call gets dropped and all you get is apology after apology. Definitely going to look for an alternative.

Miisha J

Aug 8, 2022

If I could give this company no stars I would do it in a heartbeat. I’ve had continuous issues with Amerigas. Constant misinformation, incompetent customer service agents, and uncertainty. The worst that can happen is you run out of gas…expect over 1.5 weeks to go by without a delivery - especially as a will call customer. Shortage of drivers, no firm delivery dates, and unnecessary charges. If you have all the time in the world, expect to be calling them everyday. And if I cancel my account there’s a $150 pickup charge per tank (I have 3). Never ending nightmare.

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Questions & Answers

What online services are available to residential customers?

AmeriGas Propane | May 3, 2022
AmeriGas Propane | May 3, 2022

Existing AmeriGas customers can order propane, manage deliveries, pay bills, monitor propane use and more with MyAmeriGas. Log in at myamerigas.com.

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How do I get propane delivered to my home?

AmeriGas Propane | May 3, 2022
AmeriGas Propane | May 3, 2022

Getting propane delivered to your home is easy and convenient. AmeriGas offers a variety of propane delivery options to fit your needs. If you are enrolled in our Automatic Delivery program, you do not need to contact us to request a delivery unless you've used more than expected and your tank reads 5% or below. Tell us when you need a refill - schedule a delivery 24/7 with our online Will Call service, available in your MyAmeriGas online account.

What kind of services are available to AmeriGas residential customers?

AmeriGas Propane | Sep 30, 2021
AmeriGas Propane | Sep 30, 2021

AmeriGas will work with you to install a new propane tank if you need one and service your existing one. This includes the basic inspections done at each delivery as well as requested maintenance and service to your bulk tank. While we do not install individual appliances, we may be able to help direct you.

What are my payment options for my AmeriGas bill?

AmeriGas Propane | Sep 30, 2021
AmeriGas Propane | Sep 30, 2021

"AmeriGas offers various payment options for your convenience. Automatic Payment: Have your payment automatically processed with our free automatic payment program. Log on to your MyAmeriGas online account to sign up! Pay Online: Pay your bill online, anytime, with no convenience fees. Once you log in to your MyAmeriGas online account, you will find options to pay yout bill on your account home page. Look for the blue ""Pay Bill Now"" button or links under the Billing and Payments navigation dropdown. Mail a Payment: Send your payment by mail. Mail your payment to us at the address listed on our invoice. Pay by Phone: Pay your AmeriGas bills by calling our service center 24/7 at 1-800-AmeriGas. We have an interactive voice response system that allows you to pay your bill, any time!"

Are there installation or setup fees for new AmeriGas customers?

AmeriGas Propane | Sep 30, 2021
AmeriGas Propane | Sep 30, 2021

Installation costs vary by the type of installation, the required amount of work and geography. The average cost for a customer-owned tank is $69.99 for the Service Dispatch Fee. The average cost for a standard installation or swap-out of an above ground tank is $250. There are additional costs if the tank needs to be buried or if additional work on gas lines needs to occur. Discounts may be available by location or promotion.

How do I order propane from AmeriGas online?

AmeriGas Propane | Sep 30, 2021
AmeriGas Propane | Sep 30, 2021

To order propane online, start by logging in to your MyAmeriGas online account and selecting 'Request a delivery' from the 'Deliveries' navigation drop down. Simply enter your request information to calculate your orders price and use the blue 'Place Order' button to complete the process. Ineligible customers will not see the 'Request a delivery' option from the 'Deliveries' navigation dropdown but can place an order by calling 1-800-AmeriGas. Forecast customers cannot place an order online, but can see if they have an open order or pending delivery.

What propane services does AmeriGas provide?

AmeriGas Propane | Sep 30, 2021
AmeriGas Propane | Sep 30, 2021

AmeriGas provides propane to power your home or your business, inside and out. This includes heating your home or business site, powering all of your propane appliances, and fueling work vehicles like forklifts and AutoGas fleets, including school busses. AmeriGas is also there with portable propane cylinders which power up anything from a barbeque grill to your restaurants patio heaters.

How do I set up an online MyAmeriGas account?

AmeriGas Propane | Sep 30, 2021
AmeriGas Propane | Sep 30, 2021

"Setting up your online account is as easy as 1, 2, 3! All you will need is your AmeriGas account number and billing zip code. To get started, head to the AmeriGas website and click on the 'Login' button at the top of the page then select the 'Create an Account' button. Next, follow these three easy steps: 1. Identify yourself. The first step requires your account number and your zip code. New customers can find their account number on their paper bill. 2. Verify. In this step you will provide your name, phone number, and email address to confirm the account information. 3. Setup. Your email address will serve as your USERNAME and in this step you will set your password and security questions. That's it! Once your setup is complete, you'll review and accept the Online Terms of Use, and be able to enjoy all the conveniences of our online self-service."

Where do I find my AmeriGas account number?

AmeriGas Propane | Sep 30, 2021
AmeriGas Propane | Sep 30, 2021

In order to create your online MyAmeriGas account, you will need your account number. New customers can find their account number on their paper bill, or by calling customer service at 1-800-263-7442. Once you have created an MyAmeriGas online account you will also be able to access your account number anytime from your online account.

What services does AmeriGas provide to commercial customers?

AmeriGas Propane | Sep 30, 2021
AmeriGas Propane | Sep 30, 2021

At this time, small commercial customers have the same options as residential Customers and can view history, make payment, and place an order online using MyAmeriGas. Currently, larger commercial customers can make payments online and have account managers available to them for in depth review of usage and billing histories.

How do I pay my AmeriGas bill online?

AmeriGas Propane | Sep 30, 2021
AmeriGas Propane | Sep 30, 2021

You can pay your AmeriGas bill online, easily! Start by logging into your MyAmeriGas account. If you do not already have a MyAmeriGas online account you can quickly create one using your account number and zip code. Once logged in, use the "Pay Bill" link at the top of the screen or the blue "Pay Bill Now" button on your account homepage. Next you will be alerted that you will be moved to a third party site to make payments, use the blue "Continue" button to continue. From there, under the "Open Bills" tab select your outstanding bill and click "Pay Bill". You will be also be able to look at your payment history and invoices from this screen.

Where are AmeriGas Cylinder exchange located?

AmeriGas Propane | Sep 30, 2021
AmeriGas Propane | Sep 30, 2021

"If you need to exchange your grill tank cylinder, or just get a new one, we have a location near you! Visit the AmeriGas website and click on 'Find a Location' in the navigation bar for our location finder. In some areas, AmeriGas provides cylinder exchange right at your doorstep- through Cynch. Visit the Cynch website and enter your zip code to see if Cynch is in your neighborhood!"

Do you also buy back propane tanks, as well as filling and exchanges?

Debbie Pope | Oct 1, 2017
Copper Concepts | Sep 30, 2021

Hey good afternoon Joe CerriGood afternoon Jose CerritotoDo you still have that hundred and20 gas tank

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