911 Restoration of Santa Barbara

Category: Water damage restoration service

Address: 289 Coromar Dr #150, Goleta, CA 93117, USA

Phone: +18052548356

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Amy Partridge

Sep 13, 2022

My business, Hostel Obispo, had a water leak in the wall behind the shower. 911 Restoration came out in a timely fashion and the employees were very nice. They set up two dehumidifiers and two fans and said that they would run them for 3 days. Later that day I noticed that one of the dehumidifiers didn't seem to be on. I called and they assured me that it was on. When they returned 3 days later they acknowledged that one of the dehumidifiers had not been running for the 3 days. So they had to set it up and then run that humidifier for another 3 days; so the 3 day job took 6 days which is a big deal when I have guests staying at the hostel and these machines are not quiet - especially while trying to sleep. When I got the bill it was almost $5000! Maybe that is the going rate but wow that's a lot of money! I went through the bill very carefully and noticed that they had double charged me for some services, and they charged me for services that they didn't even do. I called in and they were kind enough to go through the bill with me, corrected their mistakes, and in the end they reduced the bill by almost $1000! I will say that they were kind enough to give me over a month to pay the bill. So, in the end, I recommend that you closely monitor the equipment that they set up, discuss with them what services they will be charging for, and very carefully go through your bill to make sure it is accurate. PS I am posting this review through my wife's Google account; my name is Jarred Partridge and I am the owner/manager of Hostel Obispo.

Heidi C

Sep 7, 2022

In the beginning they were responsive and took out the walls that had water damage and mold but then stop coming back and never finished the job. Then weeks later trying to reach out to them I found out the people working on my house quit. Instead of sending someone else to put the walls back and finishing the job they send me a bill and I had to seek someone else to finish the job. Overall wasn’t the best experience and I felt things were not handled well.

Timm Harris

Jun 18, 2022

911 did a terrible job, were late in doing it, were highly misleading on requirements for asbestos mitigation, over-charged. It was a miserable experience all the way around!

ARJ 2

May 20, 2022

We have relocated and needed removal of hazardous waste in the form of a chemical trap that was installed under a sink by the previous occupant. The fumes were noxious and seemed to be intensifying. 911 Restoration was able to accomplish this within 24 hours after contacting them. Manuel was professional, courteous and I readily endorse them for your cleanup/restoration projects. Thanks again for your help! Warmly, RJ @ MIRACLE EAR of Santa Barbara

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Questions & Answers

Are the technicians trained?

911 Restoration of Santa Barbara | May 3, 2022
911 Restoration of Santa Barbara | May 3, 2022

Yes, our technicians are trained, restoration experts. Each technician is trained in the current damage restoration protocol.

Do they use up-to-date equipment and industrial cleaning supplies?

911 Restoration of Santa Barbara | May 3, 2022
911 Restoration of Santa Barbara | May 3, 2022

911 Restoration uses above industry-standard products and current equipment.

Are they really local?

911 Restoration of Santa Barbara | May 3, 2022
911 Restoration of Santa Barbara | May 3, 2022

Yes, this 911 Restoration is locally-owned and operated in your area.

Do they have emergency services available 24/7?

911 Restoration of Santa Barbara | May 3, 2022
911 Restoration of Santa Barbara | May 3, 2022

911 Restoration uses above industry-standard products and current equipment.

Do they work with most insurance companies?

911 Restoration of Santa Barbara | May 3, 2022
911 Restoration of Santa Barbara | May 3, 2022

911 Restoration will work with you and your insurance provider to cover any damage restoration costs.

Is the company licensed, bonded and insured?

911 Restoration of Santa Barbara | May 3, 2022
911 Restoration of Santa Barbara | May 3, 2022

Each 911 Restoration location is licensed, bonded and insured and each technician is trained in current damage restoration protocol.

Can they give a realistic timeline and stick to it?

911 Restoration of Santa Barbara | May 3, 2022
911 Restoration of Santa Barbara | May 3, 2022

Yes, 911 Restoration operates 24/7 just to provide restoration damage services exactly when you need them.

Can they provide you with references and reviews?

911 Restoration of Santa Barbara | May 3, 2022
911 Restoration of Santa Barbara | May 3, 2022

Yes! Please browse our Google reviews.

What will the restoration process look like?

911 Restoration of Santa Barbara | May 3, 2022
911 Restoration of Santa Barbara | May 3, 2022

The restoration process is crafted to your specific water, fire or mold repair needs. 911 Restoration accepts your call 24/7, quickly surveys the damage, and provides a plan of action with an estimate.

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