Staples

Stephanie Robinson

Went here today to print some Important information that I needed. I waited in line at the print center. A gentleman behind me was waiting as well the two young ladies took the gentleman behind me before I was waited on. After they handle his transaction the one girl goes back onto the computer and the other is helping a lady at the counter and a young girl that had been there. I said excuse me could I get some help. I was told that they was busy and that they would get to me. A few minutes pass I was handed a card and told to go over where the printers was. I told them both that I needed help and was just brushed off like my business with them didn’t matter. I explained I didn’t know how to do anything with the printers. They told me to follow the directions on the email. I can say that I probably won’t be returning considering I was brushed a side and I asked for help and didn’t get any help at all. They sat behind the counter talking and playing around after. This is extremely poor customer service and doesn’t make you feel wanted in the store nor does it feel like my business mattered. Need to do better staples not a way to treat a paying customer, a new customer at that! Hopefully I receive some type of feed back from the store manager because this is not how a customer should be treated! Very disappointed!

Paul Lockhart

The manager who runs this store has no idea what he’s doing. I’m tired of going there after seeing what I need is in stock only to find out when I get there it’s not in stock. The manager shouldn’t wish someone to have a conflicted day either. Manager Scott.

Jo Butcher

I am a regular at Staples 2915 Concord Road, York, PA - At lease 3 to 4 times per week for shipping and shipping supplies. I would like to thank Staples for hiring the most knowledgeable and courteous staff from the store manager, shipping printing department and all salespeople. Keep up the great work!

WEI HUI LIN

Be careful while getting service inside the store. they will tell you 1 price and charge you a higher price, and will charge you extra without telling you. It’s been a while for me to go to staple for something. I was in a hurry to get some blueprints, did not pay too much attention to the receipt. After I dropped off the blueprints, I realized there is a fee difference, and came back to the store for nothing. So be careful while shopping in staples. And I guess that’s why I don’t go there too often. It is simply send it to the printer, the printer is printing. And you call it express. If you are so busy during business time, at least make let people know if anybody who goes to the store for printing service will not get their stuff while inside the store, unless they pay you a fee. If this is not a rip off, what is a rip off. Should go to the ups store instead, probably get a better price and service.